Let me start by saying that I'm not picky at all when it comes to rental property. I can put up with a lot and still be happy at the beach. But, filthy ceiling fans, dirty hallway walls, mildew/mold on the bathroom ceilings, and roaches all over the kitchen are a bit much for the price we paid.
It was our 30th anniversary and we've stayed at Emerald Isles a few times over the years and always had a great experience. This time was different. The first day there we were headed to the store to buy roach bait and spray. Roaches were coming out from under the frig, under the sink, and on the counter tops. When I say roaches, I don't many a few here and there, I mean dozens.
Considering the lack of cleaning I asked for a minimum of my cleaning fee back, but only received part of it. The amount refunded for what we had to put up with was insulting. I guess it's time to find a new condo for vacations.