This is our second time staying in this condo at Crystal Peak, same beautiful location which is perfect for access to the slopes. Independence Super Chair is right out the back door as is the Breckconnect Gondola. The check-in process is seamless and the directions are easy to follow via EMail. The condo has covered parking and you can gain access with your key(s) provided. Wi-Fi is fast, stable and password protected. Gorgeous views from the balcony of the mountains. Beds are comfortable and in good shape. A few issues that need to be addressed are as follows:
1. We stayed in the same condo back in July and as previously recommended, the dining room table is still wobbly, tough for all of us to eat together as the table shifts around a lot. Feels like it's going to collapse.
2. The dishes that we used upon arrival were in need of a re-wash before we could use them. Dishwasher is high end, but doesn't clean very well, even after a hand pre-wash. Not sure why dirty dishes were put back in the cabinet.
3. The sheets in the first bedroom on the left don't fit the bed, they are constantly popping loose from the corners because they are too small. The blanket under the comforter needs replacing, it's coming apart.
4. Blinds and ceiling fan are dusty and in need of some attention.
5. Kitchen floor was dirty on arrival, we had to sweep it.
6. Locker combination for storage of ski equipment never provided. Used a lot of slope time up trying to figure it out. Upon check-in, I asked the question concerning storage of ski equipment, was told the instructions were on the lockers. They are, but no code is listed/provided for entry into the lockers in any form of communication that I received. Obviously the front desk staff person didn't know either or he would have said something or simply provided the code. It's painfully simple. Recommendation is put the code in the check-in instructions.
7. Phone number listed in the instructions is outdated, the number is disconnected. Tried calling it.
Not to be difficult, but the price you are paying during peak season isn’t cheap and these types of miscues shouldn't be happening. The condo is in the best location possible for skiing and to the Breckconnect Gondola. Even though the Front Desk staff at Crystal Peak aren’t responsible for the management of the condo, they were very helpful, friendly and they were more than willing to assist than the PM Team responsible for the management of the condo.