385 Cast'n'Anchor - 日曜日 - サウスナグスヘッドのかわいい3ベッドルームコテージ

Thank you for your feedback on this rental home. For future guests, if you ever have any issue or need additional items during your stay, please do not hesitate to give us a call so we can remedy an issue. We do apologize for any confusion with the linen package. Our homes come standard with blankets, pillows, and mattress pads. The optional linen package includes sheets, towels, wash clothes, bath mats, and kitchen towels for the maximum occupancy of the home. We are so happy to hear that, aside from these issues, you were able to enjoy your stay at this rental home and we hope to see you again!

Thank you for your feedback on this rental home. We'll be passing this information on to the owners so they can consider getting a bigger couch or remodeling the bathroom for a future rental season. We're glad to hear that, aside from these items, you enjoyed your stay and we hope to see you again!

Thank you for your feedback on this rental home. If you ever have issues during your stay, please don't hesitate to contact us so that we may immediately remedy any issues and address any concern. We have also forwarded this information to management to help better future guest stays. We hope that, aside from these issues, you were able to enjoy all the area has to offer!

Thank you for your feedback on this rental home. We've sent this feedback to maintenance to take a look at and remedy some of these items, such as issues with the laundry room door lock, fridge seal, dustiness, and replacing any necessary kitchen items. We will also be forwarding this list to the owners so they can consider adding a dishwasher for the next rental season, and also take care of any peeling paint or other maintenance/upgrades to address over the off-season. Our goal is to make sure that every guest has a fully enjoyable vacation experience and while we strive to keep our rental homes up-to-date and clean, if you ever experience any issue or discomfort during your stay, please don't hesitate to let us know so that we may immediately remedy any issue. We thank you again for your feedback and hope that, aside from these issues, you were able to enjoy your stay on the Outer Banks.

Thank you for your feedback on this rental home, as this information greatly helps to better future guest stays. I'm very sorry to hear that you encountered these issues during your stay and have forwarded them to maintenance, the cleaning department, and the rental home's owners for immediate evaluation and remedy. The owners were down for two weeks shortly after your vacation week to take care of certain items during their vacation, and we will again be following up with maintenance to ensure that bath and kitchenware are clean and up to date, as well as ensuring no evidence of pests from this rental home's pest control service company. However, we do need to note for future guests that the items in the locked owner's storage under this home, such as the washer and maintenance items, are not advertised nor are to be accessed by guests. Again, we greatly apologize that your vacation was not up to your standards, and please let us know if there is anything we can do to make this vacation up to you.

We are so sorry to hear about the issues you encountered during your stay. This has been a very hot season and understand your frustration with the AC. The AC vendor has since replaced the entire heat pump and air handler. We will be sending this feedback to management to address the items you have listed here. For future guests, if you ever have any issue, please call our office so that we can immediately address and remedy any problems or concerns you may encounter. We hope that, aside from these issues, you were able to enjoy all the area has to offer.

Thank you for your feedback on this rental home. We have forwarded your suggestions to the owners so they can consider updates for the next rental season. You've also made a comment about the oven, so we have made a work order for maintenance to go out and inspect to ensure 100% functionality. Thank you again for your review and we hope that, aside from these issues, you were able to enjoy your vacation!

Thank you for your feedback on this rental home. We're happy to hear that you enjoyed your stay and hope to see you again!

Thank you for your feedback on this rental home. We'll be forwarding this information to the owners so they can use your comments when upkeeping their rental home for future seasons. I've also forwarded your notes to the cleaning manager so that vents and the refrigerator can be looked at and remedied. I hope that, aside from these items, you were able to enjoy your stay and if you decide to stay with us again and encounter any inconvenience, please don't hesitate to let us know while you're here so that we can immediately tend to your needs.

Thank you so much for your feedback on this rental home! We're so glad that you enjoyed your stay and all of the natural beauties of the Outer Banks. Trash can be a little hectic during check-out days, as guests occasionally pack cans full of the entire week's stay. If you make the trip this way again and ever have an issue with full trash cans, please contact our office as we will gladly pick up excess trash bags to take to our dumpster. Thank you again for your review and we hope to see you again!

Thank you so much for your feedback on this rental home. I will be forwarding this information to the homeowners so they can address the mattress situation for the 2018 season. I'm also very disappointed to hear that the cleaners missed the coffee pot, as we strive to ensure a clean and happy environment for each of our guests. In the future, if you ever see an issue like this or with anything else, please let us know immediately, so we can make sure that you have a carefree vacation. Again, I'm very sorry to hear about the inconveniences you experienced during your stay, and I hope that, aside from these issues, you were still able to enjoy everything the Outer Banks has to offer. If you ever consider returning to our islands for a future vacation, please let us know if there is anything we can do to make this past trip up to you, as we sincerely wish to provide you with a positive vacation experience that you'll happily remember.

I'm happy to hear that you enjoyed your stay at this rental home. I will be forwarding your feedback to the owners so they will consider adding WiFi for the 2018 season. Thank you so much for your feedback and we hope to see you again!

Thank you for your feedback about this rental home. We'll definitely be forwarding this information to the owners of this home so that they can address these items for the 2018 season. I hope that, aside from the furniture issues, you were able to enjoy your vacation!