2/10 (非常に不満)
PaHoua L.
2025 年 12 月 21 日
良かった点 : コミュニケーション
気になった点 : 清潔度、チェックイン、掲載情報の正確さ
Cockroaches of varying sizes crawled across the kitchen floors, counters, stovetop, and bathroom counter. We saw at least two dozen. I took video and texted the manager.This place is like staying at a distance relative's. The floors are dirty, bedroom linens are old, pillows are old, bathroom towels are old, thin, and bleach stained, and the kitchen towels have an old oil smell. When you wipe your hands or dry the dishes, your hands and dishes then smell like old oil. The bed I slept on had no mattress protector. None of the pillows upstairs had pillow protectors so when we took off the pillowcases upon leaving, the sweatstains were visible. The upstairs toilet had a urine smell, and there was a layer of dust in the fake plant and all along the window screen. The dehumidifier near the washing machine had a layer of dust in the back. I found a bathing suit and kids cap under one of the beds and they didn't belong to us, signaling that cleaning is not happening as they would have been found if someone just looked.There is snorkel gear and rusted beach chairs we didn't use. The home has toys and other beach or water-related items we didn't use. The yard and house are spacious. We didn't use the downstairs bedroom or bathroom and left them untouched. The good aspects of the home don't make up for the fact that we have to unpack our belongings outside to prevent roaches from entering our home! We can overlook the old linens, not the uncleanliness that led to roaches.
PaHoua L.
2025 年 12 月に 3 泊滞在
