2/10 (非常に不満)
Derek J.
2025 年 9 月 25 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
100% would not recommend. I never received the check in instructions so I had to contact Vrbo myself the day of. I also notified Vrbo and the host at 5pm that I would be checking in late that night. Vrbo told me that would be ok and sent me the check in instructions themselves but heard nothing from the host. I began my 5 hour drive around 8pm with 2 cars and 8 people. We get into town at 1:30am to see other people staying on the property. I go to contact the host only to find out my reservation had been canceled at 10:30pm while I was on the road… the host tried to tell me it was a pluming issue but when I spoke to Vrbo they told me the host had cancelled and rebooked the place already. Extremely frustrating experience since I could not check into another Vrbo location until the next day. We ended up booking a last minute hotel for the weekend which was not cheap. I will say Vrbo made it right by accommodating us on this trip. Will definitely still use Vrbo but will never book this spot again.
Derek J.
2025 年 9 月に 3 泊滞在
