4/10 (不満)
Linda R.
2023年3月21日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Disappointed
First of all. Lorena who met us and gave us keys was very nice but did not speak English at all. Impossible to communicate with her. Would have been nice to have written instructions on how everything worked. Place is in dire need of proper maintenance. The host Ricardo was rude when I said a few things about his place. Told me sorry that the place does not meet my 5 star. Told him I'm not a 5 star person. Didn't have tv for 6 days. He kept on saying tv worked then after 6 days said it was the administration's satellite TV that was not working. Out and out lie. Went to administration and she said absolutely nothing wrong. She came up and set up netflix. Normal tv stations didnt work ever. Why did he not send someone to the condo to do set it up? That would have solved it instead of lying. Asked him what to do with the keys when leaving and did not message me. Poor poor communication.
Linda R.
2023 年 3 月に 14 泊滞在