4/10 (不満)
Karen R.
2025 年 10 月 7 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
The location of this cabin in Gatlinburg was absolutely beautiful tucked away in the woods, quiet, and peaceful. I really loved the layout of the cabin and how cozy and private it felt. It definitely has the potential to be a great place to stay.Unfortunately, the cleanliness was a major disappointment. The main walking areas looked clean, but everywhere else told a different story. There was thick dust and debris in the corners, under furniture, and cobwebs around the bases of most pieces. The floors were so dirty that my kids and I had to use towels to walk on after showering just to keep our feet from getting grimy. The furniture and blinds were also coated in dust, which made the whole place feel neglected.To top it off, all of the ice trays in the refrigerator were cracked and unusable. It’s really unfortunate because this cabin could be a 5-star stay with just a little more attention to cleanliness and maintenance. The cleaning staff definitely needs to step it up or be replaced because the location and layout deserve better.
Karen R.
2025 年 10 月に 2 泊滞在
