The property is a paradise with great views, beautiful gardens and a big pool. The house is nice decorated, well distributed and each bedroom has its own big bathroom! The kitchen is huge and the house has a spacious balcony to enjoy the view with your coffee in the mornings!
My complaints are that there was some cockroaches in the first floor and there was a centipede in the first floor bedroom where my father (76) was sleeping.
The kitchen has a dishwasher and that was nice because doung dishes wasn’t part of my vacations, but there’s no soap for the machine.
One day we planned to have a BBQ and when everything was ready the BBQ wasn’t operating, so we solved it on the kitchen’s stove… it was not the same.
Other day there was a problem of water service in the whole island, but the property has a big water tank for that situations, but it also wasn’t operating as well.
The sink in our bathroom got stuck, but my husband fixed. Then the shower got stuck and the sink got stuck again. Thank God the water flowed later.
I wrote to the contact in Vieques, Aurelio, the house’s manager, trying to have the expected support, but it was no that easy reaching him because he doesn’t answer the phone. Then I choose to text him and time later he answered or sometimes doesn’t answer at all, only the next day. I never wrote him late, nor constantly, despite the emergency of the centipede and the water. He never came to solve that, but the next day he gave me an explanation and an apology by texting.
Also, there wasn’t any instructions for the check out. We tried to call him and text him because I didn’t know where to return a beeper and the house’s key.
I have everything documented in my text messages if the owners want to confirm this review.
Is important to let you know that our vacations in Vieques were fantastic, despite that situations. I loved that house. It is located in one of the best islan’s locations.
If everything that I wrote here get solved, for sure I rent this property again.
*** Aurelio’s father and his wife welcomed us in the house and they were very nice, charming and friendly. I appreciate that with all my heart.
Berta
