★ラグジュアリーな5つ星のホーム★ロケーション〜フェンス付きの庭〜家族〜カップル〜24時間サポートチーム

Guest satisfaction is the utmost importance to us. Unfortunately, this guest was only interested in getting a free stay. The home has an unfinished basement as most homes in Kansas do. Basements are necessary in case of tornados and is a nice place for storage such as holiday decorations etc. It is in no way part of the listing. The guest took pictures of the basement and tried to pass it on as the living area in the home to their booking site in-order to attempt a free stay, as well as making several unfounded claims. The booking site ruled in our favor. We take a lot of pride in our listing and do everything we possibly can to make the home a wonderful experience for guests. Our house rules are listed when booking and they are very simple such as no smoking in the home, no parties as those are our county laws for short term rentals, and to just please take out the trash and wash any dirty dishes upon leaving the home. We absolutely do not make any guests do the laundry, we actually ask to just leave the bedding on the bed. The air conditioning unit is less than five years old and works quite well. We do feel that these things are just common courtesy that any guest would want to do on their own. Even though this was not a positive experience, the other wonderful guests we have the opportunity to host more than make up for instances like this. I can only hope that guests looking to book will see all the other positive reviews and not let this review affect their decision to stay in our home. This is a wonderful community and we always look forward to hosting wonderful guests.

Thank you so much for your kind words, Kelli. We really appreciate you taking the time out to share your experience. We are so glad you enjoyed our 'Luxury Home". We count ourselves lucky to have guests like you. We hope you stay again with us in the future!

Thank you for the kind words, Ryan! We’re so happy your visit at our home went so smoothly. We hope to have you back again!

We deeply appreciate your kind words and great review, Melisa. We look forward to the opportunity to welcome you again in the future!

Steve, I’m so grateful for your kind words. It’s always so refreshing to hear that we are doing a good job! We look forward to having you back in the future!

Michelle, I’m so grateful for your kind words. It’s always so refreshing to hear that we are doing a good job! Everyone here at loved reading this.

Thanks for the awesome review, Randy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Thanks for the awesome review, Andrea! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Thanks for your ★★★★★ review, Lina! We're glad that you enjoyed your stay.

Thank you for the ★★★★★ review!

Thanks for the awesome review, Gretchen! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!