Serenada 2Br Exclusive Rooftop

Summary:

This 2-bedroom apartment features 2 bathrooms, one en suite, a private balcony, and high-speed internet. The fully equipped kitchen provides all the essentials for cooking, and access is granted through an electronic lock. Enjoy the comfort and convenience of this modern living space, perfect for couples, small families, or business travelers.



The Space:

Welcome to your dream apartment, conveniently located just 2 blocks from the vibrant 5th Avenue, the heart of the bustling city. This is the perfect place for those who love to be in the midst of all the action, but also appreciate a peaceful retreat away from the hustle and bustle.



As you enter the apartment, you will be greeted by an inviting living space that is tastefully decorated with modern furnishings and plenty of natural light. The open-concept design seamlessly blends the living, dining, and kitchen areas, creating an airy and spacious feel.



The kitchen is fully equipped with high-end appliances and everything you need to whip up delicious meals. The dining area comfortably seats four, making it ideal for entertaining guests or enjoying a cozy dinner with loved ones.



The bedrooms are a tranquil oasis that offers comfortable beds and ample closet space for all your belongings. You'll love the peace and quiet that comes with being away from the noise of the city, ensuring a restful night's sleep.



The apartment is surrounded by a diverse array of restaurants and bars, providing endless options for dining and entertainment. Whether you're in the mood for a cozy café or a lively night out, you're sure to find it just a stone's throw away.



In summary, this apartment offers the best of both worlds - the excitement of the city and the serenity of a peaceful retreat. Book now to experience the perfect balance of city living and relaxation.



Guest Access:

Guests will have full access to the entire apartment, as well as access to common areas within permitted hours (until 10 PM). Enjoy all the amenities and make the most of your stay!



The Neighborhood:

Located in the vibrant heart of Playa del Carmen, Serenada is surrounded by cafés, restaurants, and boutique shops. Just steps from the famous Fifth Avenue and the beach, the area blends local charm with the modern energy of the Mexican Caribbean.



Getting Around:

Everything’s within walking distance — beach, nightlife, and great dining. You can also get around easily by bike, taxi, or scooter. The neighborhood is safe, lively, and perfectly located to explore Playa and the rest of the Riviera Maya.



Other Things to Note:

You'll get a time-framed code to enter the apartment the first time. Once inside, you'll find a keyfob for easy access and power activation. No more fumbling for keys or switches!



To enhance your arrival experience, we offer a complimentary starter kit that includes toilet paper, trash bag for the container, soap, shampoo, coffee, sugar, sweetener, and bottled water. These items will not be restocked and guests are encouraged to purchase locally if necessary.

We provide salt, oil and pepper upon request, which must be placed before 5:00 p.m.



For your convenience, sheets and towels can be changed for an additional charge (the same applies to the full cleaning service). Daily cleaning is NOT included in the rental price. You just have to let us know 24 hours in advance to schedule our cleaning services.



If you require the sofa bed, please inform us in advance—by 4:00 PM on the day of check-in—so we can provide the necessary linens. If you notify us after this time, we cannot guarantee same-day delivery.

Please keep this in mind to ensure you have the best possible experience at our accommodation.



We want to provide all our guests with quality linens and towels, so please take good care of them and do not use them to clean the floor or remove your makeup to avoid additional charges.



Travel Crib Available - Advance Request Required



We offer travel cribs for 15USD per stay, including a mattress, sheets, and a blanket. Availability is limited and must be requested before your arrival. Please ensure you receive our confirmation after requesting. Contact us early to secure a crib for your little one.



For bookings 28 days or longer, we're billing electric usage separately. For bookings 7+ days we request a mandatory change of linens at an extra cost to keep our linens clean and be able to provide all our guests with quality linens.



During the 2026 World Cup, the condominium will broadcast some matches in designated common areas, subject to availability and compatibility between the broadcast times of each match and the operating hours of each space. This broadcast is a complimentary extra and is not an essential part of the reservation. If, due to circumstances beyond our control—such as power outages, internet failures, signal interruptions, transmission disruptions, maintenance issues, or condominium restrictions—it is not possible to broadcast a match or the broadcast is interrupted, no refunds, compensation, or penalty-free cancellations will be offered.



Interaction with Guests:

We’re available 24/7 for emergencies. Our guest support team is online and happy to help via message daily from 9:00 AM to midnight. After midnight, please reach out only in case of urgent matters or emergencies — we’ll be here if you need us!