Grosse Villa für 12 Personen mit Pool Zentral und Ruhig Gelegen 500 M zum Strand

Thank you for your review. We manage the bookings for this house, and it is not possible to post arrival instructions directlyin every portal or agency as these change often. We provide a personalized service, and you received all the necessary information via email. Regarding the VRBO chat, we can only respond during office hours; outside of those hours, we provide an emergency phone number that guests can call or text. Please understand that each house has its own specific characteristics—including the number of keys provided. Our technician wanted to fix the drain but needed a plumber to do the job; in the meantime, he placed a bucket there to prevent the bathroom from flooding. We apologize the inconvenient. We sincerely apologize for the issue with the air conditioning, which was repaired as quickly as possible. We hope that, all things considered—and putting the minor issues aside—you enjoyed your stay.