Falls Creek studio 4 miles from downtown Durango, near the Colorado Trail

Thank you for your detailed feedback. We’re glad you enjoyed the beautiful view, the spaciousness of the property, and our quick response when you reported the missing coffee pot. We’re sorry the temperature inside the home made your stay uncomfortable, and we understand your frustration regarding the AC information in the listing. We have since reviewed the listing and removed any mention of air conditioning to ensure the property information is accurate for future guests. We also appreciate you bringing up the odor when the windows were open and the condition of the designated parking area. These are helpful details for our team to review. We appreciate you taking the time to share both the positives and the areas where we can improve, and we’ll pass your feedback along to our local team.

Thank you, Jerry, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

Thank you for your review, Cammy &/or Michael. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

Thank you for taking the time to leave a review, Margaret. It is a pleasure to hear you enjoyed the great views during your visit! We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Thank you for your review, Kelly. We are pleased to report that the homeowner and our local team have taken steps to improve the overall condition of this property. The drain has been fixed and is working properly. The mildew smell coming from laundry machines in the closet has been cleaned with bleach and has been addressed by keeping the machine doors open to prevent mildew. The patio furniture has been replaced and cleaned, and the entryway has been tidied up as well. We hope to have an opportunity to host you again in the future.

Thank you for booking with us! We are glad you enjoyed the home. As per the listing, this home does not come with air conditioning. The cable and TV are in current working order so future guests will not encounter this issue. Should any issues arise during your stay, we hope to be contacted so we can address any concerns in a timely manner. We appreciate your feedback, and we hope to host you for a more enjoyable stay in the future!

The bed frame has been tightened, and we do appreciate having this brought to our attention. Thank you!

We are glad to see our guest enjoyed their stay and apologize for not providing everything we should have. We do provide paper towels, dish sponges, dish soap, and all necessary detergents. We will make sure everything is properly cleaned and work with our owners on repairing the grout and installing blinds. Thank you!