Our stay at 751 Cinnamon Beach initially seemed like a dream—the condo was beautiful and ideally suited for families. However, our experience quickly turned. We arrived over two days, with some of us traveling from as far as Seattle and others arriving between work commitments.
The first major issue we encountered was an infestation of tiny clear ants covering the dining table. Despite buying ant spray and attempting to clean the area, the problem persisted. The ants were not only on the table but also in our food, rooms, and even on the beds.
In addition to the pest problem, we faced other issues: the TV in the third bedroom was inoperable, and the hot water faucet in the second bathroom had to be shut off and the condo was clearly only partly cleaned before we arrived. They did try to rectify these issues, but the only thing that could be fixed during the stay was the cleaner came by.
Despite multiple attempts to contact the property manager, all I could get was customer service until very late in the day. When we finally spoke to her, while their pest control service acknowledged the severity of the situation, the property manager only called it an "inconvenience."
We ended up leaving early, on Wednesday, due to the bug issue. Unfortunately, this experience was very disappointing and felt daunting to figure out on vacation.