Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Pros: Great location, nice pool and spa area, close proximity to Hanalei Bay, St Regis, Hideaways Beach, Anini Beach, walking paths & golf. Checking in was easy and smooth. The property was beautiful and clean. Two rooms had walk-in closets. Cons: Garage door didn't work properly. The garage door only rolled up about 2/3 the way. A few times, it didn't shut or roll up at all. Our SUV rental wouldn't fit unless I manually rolled up the garage door.Parking is poor. We had two rental cars that barely fit into the garage (made even more difficult with the garage door not opening all the way). There is limited guest parking and absolutely no overflow/street/driveway parking. If you have two large vehicles or more than two vehicles, you're out of luck. We temporarily parked in a "guest" spot for about 4.5 hours and we had a warning ticket on our car window. The ice dispenser didn't work at all. The cable did not work on all three televisions. The main television in the living room wasn't a smart TV, so we were not able to use the TV in the living room. We didn't come here to watch TV, but we have two kids and the TV would have been a nice distraction a few times while we cooked or cleaned.Wish there were more dishes and place settings. We had to run the dishwasher pretty frequently because we kept running out of certain things, like bowls and plates. The room that was advertised as an office/media room did not have a door on it. We saw the futon in the advertised picture and assumed the room had a privacy door, like it was a bonus 4th bedroom. We were planning on having our 18 month old sleep in this room, but the room was wide open to the upstairs hallway and it didn't work out for any of us to sleep there due to the noise/lack of privacy. It was a beautiful unit in a great location, but the parking/garage was a headache. It was disappointing to find out that the cable and ice dispenser didn't work con