The location was perfect, however, we originally booked at the Mahana, and were relocated to the Kahana Reef due to construction, which meant we were no longer within walking distance from our family. When we arrived at 4:00 (check in was at 3:00), the condo was a mess, pile of towels, linens not changed and a dirty bathroom. We called the emergency number 7 times, and expected a return call within 30 minutes, which is what the message said (no one answered the call). It took four hours for someone to respond, and then it wasn't until 9:30pm that it was finally cleaned. There was only one roll of toilet paper, and there were not extra garbage bags, which meant we had to use the bathroom garbage for the last two days. According to Chasin' Rainbows, the reason we were moved in the first place was because of construction, which. made the construction noise disruption we experienced at Kahana Reef even more upsetting.