Truly, the only plus is the location. However, that is the only thing. The photos, represent the house to being clean on the inside and out. I checked Zillow and the photos were taken from when the house was sold. Truly, I don't think the new owners have put a single dime into maintenance. The white trim is covered in green slime, the deck is rotting, chairs are rusty, and not in the photos that are bating people to rent it. Upon arrival, we noticed a funky smell. The cleaners left a big black garbage bag full of garbage, we removed it and then noticed a dog smell. For a non-dog house, we didn't expect a "wet dog" smell. (This is when I made my first call to VACASA and was put on hold for 10 minutes and I gave up.) We could get past that, and opened the doors to air the house out. Soon after arriving, we served our kids dinner (3yr and 5yr old) a piece of food was dropped on the carpet, we picket it up and it was covered in sand and white and black dog hair. I decided to vacuum the bottom floor (about 150 sq feet of carpet) and it filled the vacuum container 1/3 full of sand, people hair, and dog hair. FROM 150SQ' OF CARPET! Being late, I decided to make the call the next morning. I spoke to a very nice customer service agent who took notes, and then said she would transfer me to the "local management team in Rockaway, OR. I was thinking to myself "we are getting somewhere," but the person I'm transferred to was the housekeeping service. I talked to them and they came over and re vacuumed the house, then gave me the excuse that the house vacuum was not in good condition. My response to her was "it worked well enough to fill the clear canister 1/3 full with little effort." So i think the vacuum worked as it should, the cleaners weren't doing their jobs. I expected them to follow up, with a call, email, etc to make sure the problem was fixed. No call/email so far. If you want a crash pad, and don't care about condition, inside or out, this is the place for you. If you have standards, I would look at another place, especially when considering the price.
-The pillows were hard, beds were hard
-sheets seemed to be clean, and beds were made
-dishware, is to be expected for a rental
-Numerous lights were burnt out and were all florescent lighting
-in some places, the screen doors were 1/2 there or ripped off
-Carpet was in terrible condition
-bedding was worn.
-DVD player, didn't work and not plugged in
This place could be excellent with some work.