Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We arrived on a Saturday shortly after the check in time. The condo was not clean and the code we were given was not correct. There was very poor communication from ECDI on this. I did email them with my concerns after the terrible arrival situation, and they did respond quickly and professionally. The condo needs regular maintenance for outlets, nonworking lamps, getting all of the junk out of the closets, the smelly washing machine, the squealing vacuum cleaner, the nondraining master sink, two of the showers trim plates around the handle are loose and spin when you try to turn on the shower, very poor water pressure in all of the showers, and the condo needs a deep cleaning. There were several things missing from the kitchen that I would have wanted for a “fully stocked kitchen” like a cookie sheet, larger frying pan to make eggs in, pot holders, more than 1 spatula, etc. The location was great, the view was great, and we liked the Splash resort. The resort itself always had someone cleaning when we walked around and all the staff were friendly. Access to the beach was great. We liked the condo room set up and enjoyed the 2 queen bunk beds in the 3rd room. The MIL room could use some furniture with drawers. The master bed squeaks terribly. All 3 rooms have a balcony with outdoor furniture. 3rd floor is great because elevators are slow. Overall the condo worked for my family, but I wouldn’t book it again without some improvements being made. They did offer to send maintenance out for a couple of the problems, but I did not feel like the improvements could or should be made during our stay.