This was our honeymoon trip and first time at Hilton Head. The room was very clean and the bed was very comfortable. Thank you for a clean condo and sheets!
However, your security at The Breakers are unnecessarily rude and it's not clear to us why the pool isn't open until 9am and only open until sunset. It would have been helpful to have been provided with some sort of map to our room. When arriving late at night to check in, it is very hard to find if you have no concept of the tunnels through the parking lot after a 7 hour drive. We would have appreciated K-Cups in the room like at every single other place we've stayed. It also would have been nice to have been provided with some of the rules in the room about the area and how you can't have any lights on the beach at night and maybe a map of where the closest restrooms are, or just to make guests aware of a restroom somewhere in the breakers that's not in the room. It just felt like we as guests were not provided with enough information to help us out on our stay. We often felt disoriented, struggled to find any public restrooms that weren't gatekept. Combined with the pool closing at sunset (which is literally 8:30pm). I don't understand why, because there's not a lifeguard on duty. It just felt like the place was designed for us to not have a good time. Ultimately this was just a comfortable place for us to sleep, but that was about it. We returned everything to check out conditions. Thank you again!