ヒルトンヘッドリゾートコンドミニアム - プール＆ビーチへのステップ

Thank you for your 5 star review! Please book with us again!

Thomas, thank you for your 5 star review. Please keep us in mind for any future stays on Hilton Head Island!!

From the owner: "Scott, thank you for the 5-star review. We would love to have you come back!"

From the owner: “Jane, thank you for your review. Please come stay with us again!”

Hi Robin, this homeowner has asked us to pass along the following response: "Robin, we are glad you enjoyed your stay at our condo and we would love to have you come back. We try to make sure we provide everything a person needs."

From the owner: "Penny thank you for your 5-star review. Please come stay again!"

From the Owner: "Shana, thank you for the 5-star review. Please book with us again!"

Hi Dan, we're sorry to hear that this property did not exceed your expectations. - The homeowners assured us that the A/C does go below 70, though they sometimes ask guests not to set it lower during high humidity as it can cause the unit to freeze. - They also let us know that the condo has new appliances, quartz countertops, and air conditioning. They also plan to add a new couch and chair soon and will be doing some painting and redecorating this winter. These owners work hard to provide a great stay for all guests, and we are confident that future travelers will enjoy the condo!

Hi Shanda, we want our guests to rest easy when they stay with us, and we apologize you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We reached out to multiple plumbers as soon as we were informed of the issue on Sunday, but the earliest appointment available was Tuesday. - To ensure the problem was resolved, a new hot water tank was installed that day, and the current guests have not reported any issues. - We did our best to address the situation as quickly as possible, especially given the challenge of finding a plumber over the weekend. We appreciate your patience and feedback and will continue working to provide the best experience possible for future guests.

Hi Anthony, we're sorry that this condo did not exceed your expectations. We take the accuracy of our listings seriously, and we confirmed that the property is just as advertised. Though not stated in the listing, it is a first-floor condo, but there are a few steps required to access that floor. The property is steps from the pool but does not overlook the pool; nowhere is it advertised that way. The homeowner confirmed that she helped you locate the unit when you arrived at night and was polite and respectful as she is with all guests. She also let us know that the mattress is only two years old and very comfortable. We are confident that future guests will continue to enjoy five-star stays here!

From the owner: "Hi Shalon, I’m glad to hear the room was comfortable and clean, and I appreciate you bringing these items to my attention. I’m currently following up with the Board and property manager regarding the updated pool hours, as this change was not communicated to the owners. Please note that there are no public restrooms available on the property. I’ll also review the other points you mentioned, including the availability of a property map and any additional details."