高級アメリカンスタイルのヴィラ、モダン、ボート、素晴らしい近所

Many thanks for the review. We look forward to seeing you again.

We are very pleased that you enjoyed it. We will do everything to make your stay as pleasant as possible. The quiet very friendly neighborhood fits this. Best regards Brigitte and Thomas

Dear Jaina, we are very happy that you liked our Villa Chayenne so much. We also try to offer our guests the best service. Best regards Thomas and Brigitte

I am glad that you had a wonderful vacation in our Villa Chayenne. We have furnished our Villa Chayenne with great attention to detail and so we are pleased that they liked our house so much. We look forward to you visiting us again in the future. Best regards Brigitte and Thomas

Dear Robert, we are glad that you had such a good time with your friends. We also try very hard to make the precious vacation as pleasant as possible. We are very happy to welcome you again. Kind regards Brigitte

Thank you for your review. We are always pleased when our guests are satisfied and recommend us. We look forward to seeing you when you visit us again. Thank you again. Many greetings Brigitte and Thomas

Dear Vincent, thank you very much for the super review. It is true that we also have information for our German guests on site, but if you browse a little in the house file, all information is also in English. We look forward to you coming back to us again. Kind regards Brigitte and Thomas

Dear George, Thank you very much for the great review. You have described everything in great detail so that future guests can get a good picture of our Villa Chayenne. It was a great pleasure for us. You are welcome to visit our Villa Chayenne again. Best regards Brigitte

Dear Ann, thank you very much for the very good review. We make every effort to ensure the satisfaction of our guests and look forward to welcoming you again in the future. Best regards Brigitte

Dear Diane. We are very happy about this meaningful rating. Especially because we are very effort about our guests. We are pleased that we can say welcome to you again in 2019. Many thanks. Brigitte

Dear Renee. Thank you for the good review. We are always very happy when our guests are satisfied. Because this is your time your vacation. Just as we want to feel comfortable in our Villa Chayenne, we want the same for our guests. That´s a goal. Best regards Brigitte

Dear Jeff. Thank you very much for this good review. We also do everything we can to make our guests as comfortable as possible. You will be informed about the electricity flat rate before booking via the rental contract. The electricity flat rates (for the included electricity) are common in Cape Coral. Because the electricity consumption of the tenants is very different, because it depends on so many factors. The garbage disposer always cause problems in the rental, so we deliberately decided against it. This is simply for your explanation. Thank you again for booking our Villa Chayenne and also for the very nice correspondence we had with you prior to arrival. Sincerely Brigitte

Dear Don. Thank you very much for your review. We would like to comment briefly. Electricity consumption is always a special situation. First of all, there is an allowance for you from us, this is 25.00 USD for 7 days. The electricity consumption depends on your individual needs. Many factors play a role here, air conditioner, pool heater, open doors or windows etc. Electricity has also become expensive in Cape Coral. We are sorry that you did not feel comfortable on our mattresses. We did not purchase the master mattress until August 2022. So it is because of your sleeping experience which was probably not like home. As far as cleaning our home, we get nothing but positive feedback and I am very familiar with the thoroughness of our cleaning lady. However, when I walk through our house with my white socks without shoes, the socks are also dingy afterwards. You just walk through with street shoes sometimes. Your impressions make us sad, because we could not adapt to your habits and preferences. We are really sorry about that, because guest satisfaction has a high priority for us. Best regards Brigitte from Villa Chayenne

Dear Judy. We thank you for this great review. It is so detailed and accurate. We are so happy about it. And we are glad that you felt so comfortable. Because that is our goal, that our guests feel very comfortable and enjoy their vacation. King regards Brigitte

Thank you for your feedback. While we regret your assessment, we want to clarify some points. | Regarding your dog: VRBO allows pets to be registered during booking; our nightly dog fee is clearly stated. Guests usually contact us beforehand to avoid misunderstandings. | Check-in: Every guest receives detailed digital info before arrival, including personal check-in. Our property manager also contacted you via SMS the evening before arrival, which you confirmed. | Air conditioning: The unit was set to 66°F, risking freezing and damage. We’re glad this was caught early. | Electricity: The rental agreement includes an allowance; only excess is charged. Many Florida homes charge electricity separately. We find our model fair and transparent. | Minor issues like a faulty screen door or TV/Wi-Fi problems would have been fixed immediately. Our management is available during normal daytime hours—a quick call would have sufficed. The sliding door was serviced last winter, so the claim it was broken is hard to understand. | House style: The furnishings reflect a traditional, cozy American style, as shown in photos. We understand it may not suit everyone, but you booked our home, likely due to our last-minute offer. | We take feedback seriously, but since 2009 have had mostly positive reviews. Yours is an exception. | We wish you well for future travels, perhaps in a home better suited to your preferences. | Tip: Please register your dog next time. Fair and honest. | Best regards

Thank you very much for your review. We are happy to comment on it. :-) We and our Property Management make every effort to ensure the satisfaction of our guests. A non-stick coated pan is indeed not in our house, and has not been since 2009. There has never been anything negative to report. Well, it's not your home. You could heat the pool as you like. Only when it's colder in Florida in winter and there are fewer hours of sunshine can the pool be a little colder. We ourselves were in our house before them and it was 88 degrees Fahrenheit in the pool. Our property manager probably gives the advice not to cool the house colder than 74 so they don't have to buy a new A/C or pay for an expensive repair. Because A/C icing is possible. We were not asked about this point by guests beforehand either. You forgot to mention our allowance on the electricity bill. Yes, guests replace the gas for barbecues as we do not have a hotel business. I am sorry that this was not to your satisfaction. Our neighborhood is unkempt, which is not true, which is also what the older reviews shows. Now we come to our communication: Firstly, you booked for 2 people and traveled plus 2 children and a nanny. Unfortunately, they stood out. With VRBO/Home-Away you can already specify how many people you are traveling with. I would also like to mention here that we had to send several reminders for the final payment. We were happy to allow you to check in early, without a fee. You were already gone on the day of check-out. Otherwise our property management could have talked to you about the two damages (microwave top is loose, smoke detector cover missing). I didn't leave my annoyance about your familiy not booking in your review as we came to an agreement. Best regards Brigitte

Dear Becky, Thank you so much for the great review. We are very happy that you all felt so comfortable. I will pass it on to Sandra as well. We all strive to offer our guests a great vacation. Best regards Brigitte

Dear Emily, Thank you so much for this great review. We try very hard to provide a perfect service to our guests. We are already looking forward to your next visit. Best regards Brigitte

Terrific vacation sounds great for us. Thanks for this great review, Nick. We try very hard to satisfy our guests. Just come back anytime and feel free to recommend us. Best regards Brigitte and Thomas

Dear Christine. Thank you very much for this great review. You have made us with it a great pleasure, because we are so concerned about the service around our guest. We love the size too. :-) We are already looking forward to welcoming you again. Thank you again. Best regards Brigitte and Thomas

Dear Eileen. Thank you for your detailed description, including that of our fantastically quiet and also safe neighborhood. Yes many activities are right near our Villa Chayenne. Advantage one does not see them. Vacation is always too short, we think so too. :-) We look forward to seeing you again and would be happy if you recommend us. Kind regards Brigitte and Thomas

Dear Chris. Thank you very much for the great review. We are happy about it, because we care very much about our guests. Best regards. Brigitte and Thomas

Thank you for your review. We are very pleased because we do everything to make your stay as pleasant as possible. Best regards Brigitte and Thomas

Thanks for the recommend. We look forward to satisfied guests and strive every year to keep our Villa Chayenne to a high standard.

Thanks for this great review. We look forward to seeing you again. Best Regards Thomas and Brigitte Schmidt