Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house is quite nice, spacious, and well-decorated. It was clean when we arrived and had a fully-stocked kitchen. We were glad to have the small front porch, the larger back deck, and the putting green and seating area between the cottages. However, it was hard to reach anyone in the property management office and there was little to no information in the house itself. For example, we were not able to find the WiFi password (eventually got it by calling the service department, when we couldn't reach the property management folks). Also, there was no information on where to empty our trash, and it took 3 phone calls to find that out. Also, the pre-arrival information indicated that there would be kitchen towels, but there were none. We requested some and were told housekeeping would bring them over, but they never arrived. If they are not customary, then the pre-arrival information should be updated. Finally, I will note that my daughter found the mattresses extremely uncomfortable. I thought they were adequate -- not great but not horrible.