Vrbo
Regarding our stay, things work out and we were able to ski two full days with the best weather ever.
However, I would like to bring up a few issues, both positive and negative.
Positive.
Information prior, and communication during our visit was excellent.
The team’s response to a few issues were quick ( No heat ). They brought in space heaters which helped a lot.
The location was great.
Negative.
• Heating system was compromised somewhat by the weather condition, but it appears that it was also compromised by the lack of proper maintenance, the air filters were extremely clogged.
• Dust was everywhere, causing issues for one of our guests that had asthma.
• There was no broom for cleaning.
• The kitchen faucet shot water in your face whenever it was turned on.
• The closet door in the one of the bedrooms were off track and hard to move.
• It would help if there was a hand scrub brush to help in cleaning the dishes, also some type of dish soap for hand washing dishes, there was only hand soap available.
• A strap for the top of the rack to keep skis from falling on people ( indoor rack ) skis would fall, and we had some one slightly injured. They were taking off their boots and got hit in the head with the skis . ( All good !, )
Overall, your quick response and strong communications was great and very impressive. The issues listed above are simple to solve and when solved would make the stay even better.
Thanks again.
Mark