I have never left a negative review. But, I thnik anyone staying here should at least know our experience. On the plus side the location, views, neighborhood, and safety are second to none; top notch. Now, regarding host response / follow through and cleanliness .... that is where it all fell down. Our first full day there, saturday, we went to use the dishwasher for the first time and we saw hair stuck all along the inside of the dishwaaher sidewall - it looked like mens razor stubble. I sent her a text with a picture....she didnt seem shocked or grossed out, no apology, she just said okay and texted back she would send someone by monday - well, monday came and went with no help. We never used the dishwaher while there, and re-washed any dishes already in the kitchen that we wanted to use by hand. It was a first for us, and my wife, family and I are avid travelers and never have experienced anything like this. Additionally the house seemed like it needed a very deep clean, and the furniture was very old and run down. Certainly not upscale - as advertised. I would not recommend, and will not be back. As I said, the host said she would help us, but just never did.