While our stay here was ok, we received damage charges a week after our stay claiming that we had stained the carpets and sofa (if you look at all the pictures, the carpets are clearly worn and stained already). These claims are completely false. Pictures have been requested to support their claim, but thus far have not been provided (in violation of VRBO policies). The local property mgmt company has become completely unavailable and VTrips (parent company) has been unwilling to do anything to address this matter. Avoid this property and anything that comes through these property managers (VTrips or Waterfront Vacation Rentals). Complaints have been filed.
We had numerous issues with our stay and it took multiple calls to property mgmt to get any issues addressed (most were not). One of the toilets was charging (loudly - sounded like banging on the walls) at random, short intervals (eventually repaired). The fan in the freezer kept squealing in the middle of the night. The AC in the bedroom started to stink after a few days and underperformed (even at just 80 degrees outside). The bathroom fan in the master bath became very loud over our stay, partly the housing vibrating, but more importantly metallic scraping noises suggesting the fan was wearing out.
Overall, the property was ok, but not great. The carpets were heavily worn and stained. The sofa sleeper was very old and incredibly uncomfortable. The kitchen was reasonably well stocked with pots, pans, and utensils. The fridge seemed to handle being loaded with food. The bedroom was very tight and the bed was clearly reaching end of life. The bathrooms were all showing considerable wear and tear. The room is located on the front of the hotel, facing the street, so it was subject to considerable street noise, especially during the day. Balconies have been added directly overhead and there was no sound insulation whatsoever. One guest arrived partway into our stay and was constantly stomping around and dragging furniture everywhere at all hours of the day and night, which affected our sleep.
While I would have originally recommended the place, given the fraudulent damage charges from the property mgmt, I strongly urge people to STAY AWAY.