美しい景色1ベッドルームスイート、シャルルヴォアのダウンタウンにあるアーチ型の天井！

Thank you so much for your five star review of Pointes North Inn, unit 201. We are thrilled to hear that you had a great stay while visiting Charlevoix for a wedding and that the space worked so well for your trip. Unit 201 is a wonderful choice for guests who want extra room, privacy, and the comfort of condo style accommodations in the heart of downtown Charlevoix. We’re glad you enjoyed the spacious layout with a bedroom upstairs and another on the main floor, along with the nicely decorated interior and super comfortable beds. Having room to spread out, fresh linens, WiFi, easy check in, and practical in room amenities makes the stay feel more relaxing than a typical hotel room, especially during a busy wedding weekend. Pointes North Inn is also known for its unbeatable walkable location near Bridge Street shops, restaurants, coffee houses, galleries, Round Lake, the marina, the Pine River Channel, the iconic Charlevoix drawbridge, waterfront parks, the pier, and nearby Lake Michigan beach. Guests love being able to park on site and enjoy downtown Charlevoix with ease. Thank you again for choosing unit 201 and for the A+ review. We truly appreciate your kind words and would be delighted to welcome you back for a longer stay next time.

Thank you so much for your perfect 10/10 review of Pointes North Inn, Suite 212! We’re thrilled to know that you had such a positive experience with Northern Michigan Escapes and that our service, location, and accommodations met your expectations. Providing exceptional service and creating memorable guest experiences are at the heart of everything we do, and it’s rewarding to hear that your stay reflected those goals. Our downtown Charlevoix location is one of the things guests love most about Pointes North Inn. Being just steps from Round Lake, the Pine River Channel, and the drawbridge gives visitors easy access to the area’s best restaurants, boutique shops, coffee houses, and art galleries. Many guests enjoy taking a short walk to Lake Michigan’s beaches or the marina to watch the boats and enjoy the sunset—just one of the many reasons this property is a favorite year-round. Each condo at Pointes North Inn is privately owned and professionally managed to ensure every suite is clean, comfortable, and thoughtfully maintained. Guests can enjoy amenities like full kitchens, screened-in patios, and access to the indoor/outdoor pool and hot tub—making it a perfect Northern Michigan getaway whether you’re visiting for a weekend or an extended stay. We’re especially grateful for your kind recognition of our team’s customer service. The Northern Michigan Escapes staff takes pride in being responsive, helpful, and dedicated to making every guest feel welcome and cared for. Your acknowledgment reinforces our commitment to providing consistent, top-quality hospitality in every stay. If you have a moment, we’d be incredibly grateful if you could also share your experience on our Google page. Guest reviews not only help others learn about the quality of service we provide but also allow us to connect with more visitors looking for trusted, well-managed vacation rentals in Charlevoix. Thank you again for your kind words and support. We look forward to welcoming you back to Pointes North Inn for another relaxing and memorable stay in beautiful downtown Charlevoix—where comfort, convenience, and genuine Northern Michigan hospitality meet perfectly.

Thank you so much for your perfect 10/10 review of Pointes North Inn, Suite 212! We’re absolutely thrilled to hear that everything about your stay was perfect and that you loved the unbeatable downtown Charlevoix location. Guests consistently tell us that being able to walk everywhere—from the marina and Round Lake to Bridge Street’s restaurants, coffee shops, and boutiques—makes Pointes North Inn one of the most convenient and enjoyable places to stay in Northern Michigan. We’re delighted that your condo met your expectations in every way. Each suite at Pointes North Inn is individually owned and professionally managed by Northern Michigan Escapes, ensuring that every unit is clean, comfortable, and well-maintained. Whether you’re here for a weekend getaway or an extended stay, our goal is always to provide a relaxing, hassle-free experience from check-in to check-out. The location truly offers the best of Charlevoix—steps from the Pine River Channel, the iconic drawbridge, and Lake Michigan’s beautiful beaches. Guests love being able to enjoy the lively downtown atmosphere by day and peaceful lake breezes by night. It’s wonderful to know that Suite 212 provided the ideal setting for your Northern Michigan escape. We also appreciate your recognition of our team’s efforts to make your stay seamless. From detailed check-in instructions and clear communication to maintaining high housekeeping standards, we strive to ensure every guest enjoys a five-star experience. Thank you again for your wonderful feedback and for choosing Northern Michigan Escapes and Pointes North Inn for your stay. We look forward to welcoming you back soon for another perfect visit in beautiful Charlevoix—where comfort, convenience, and lakefront charm come together effortlessly.

Hi Dave, Thank you for the 5-Star review! We are so happy you had a wonderful stay with us and hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes

Thank you Richard for your 5-Star Review! We're so glad you enjoyed your stay and we hope to see you back next season! Sincerely, Northern Michigan Escapes

Hi Jane, Thank you for the 5-Star review! We are so glad you enjoyed your stay with us and hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes

Hi Tom, Thank you for the 5 Star review! We are so happy you enjoyed your stay and that our staff were so helpful. We look forward to seeing you again in the future. Sincerely, The Staff at Northern Michigan Escapes

Thank you so much for sharing your review of Pointes North Inn 212! We’re delighted to hear that you enjoyed your stay and that the location, cleanliness, and porch helped make your Northern Michigan getaway a great experience. Being just steps from downtown Charlevoix, Pointes North Inn truly offers one of the most convenient spots in town—easy walking access to local shops, restaurants, beautiful beaches, and the iconic drawbridge. We’re thrilled you were able to make the most of that prime location. It’s also wonderful to know you loved spending time on the porch, which is one of the highlights of this unit, providing a perfect spot to relax and take in the peaceful surroundings. We sincerely appreciate your honest feedback regarding the carpet in the bedroom. While we’re glad you found the condo otherwise clean and comfortable, we agree that stained carpeting takes away from the overall guest experience. We’ve shared your comments with our property management team and the homeowner so we can prioritize replacing or deep cleaning the carpet to ensure the unit reflects the high standard of quality our guests expect. Thank you again for staying with Northern Michigan Escapes and for providing valuable feedback that helps us improve. We’re so happy that you loved the location and the porch, and we hope to welcome you back to Pointes North Inn 212—or another beautifully updated unit in our collection—for your next Charlevoix visit.

Hi Lindley, Thank you for the 5-Star review! We are so happy you enjoyed your stay with us and hope to see you again in the future. Sincerely, The Staff at Northern Michigan Escapes

Thank you for your wonderful review! We're so glad you and your husband enjoyed your last-minute getaway and loved the coastal vibes. It’s great to hear that the location, with downtown and the marina within walking distance, added to your experience. We’d love to welcome you both back for another stay soon!

Hi Stacey, Thank you for the 5 Star review. We are thrilled you enjoyed your stay with us and are happy to hear you would stay with us again. We look forward to seeing you in the near future. Sincerely, The Staff at Northern Michigan Escapes

Dee, Thank you so much for our 5 star review. We are so glad you enjoyed your visit to our beautiful town. We look forward to seeing you guys soon! Charlynn

Thank you for your review! We're glad to hear that you found the place cute, clean, and that the bed was comfortable. We appreciate your feedback about the pillows and the need for a paint job and touch-ups—we’ll certainly take that into consideration for future improvements. Your comfort is important to us, and we’re always looking for ways to enhance our guests' experience. Thank you again, and we hope to welcome you back soon!

Thank you for your wonderful review! We’re thrilled to hear that you had an enjoyable weekend and that the great location and comfortable accommodations at Pointes North played a big role in your experience. Your recommendation means a lot to us, and we’re delighted that you’d suggest our rental to others planning a trip to Charlevoix. We hope to welcome you back for another fantastic stay in the future!

Thank you for taking the time to share your experience. We’re glad to hear you found the location convenient and enjoyed the friendliness of the local community, along with the nearby stores. Northern Michigan’s small-town charm is truly one of its highlights, and we’re pleased that aspect of your stay stood out. That said, we are very sorry to learn about the issues you encountered with the cleanliness and maintenance of the unit. Finding slept-in sheets on the sofa bed is unacceptable, and we apologize that this was overlooked prior to your arrival. Our housekeeping team will be reminded of the importance of thoroughly checking and refreshing all bedding, including sofa sleepers, before each guest’s stay to prevent this from happening again. We also appreciate you noting the slow drainage in the sink and shower. While sometimes this can be due to buildup in the drain lines, it’s something our maintenance team can and should address promptly. We’ll ensure they inspect and resolve this so future guests enjoy fully functioning facilities. Your feedback is valuable and will be shared directly with our cleaning and maintenance teams so we can correct these issues. We want every guest to enjoy both the comfort of our properties and the beauty of the surrounding area without inconveniences like these. Thank you again for your review, and we hope you’ll consider giving us another opportunity to provide a stay that meets the high standards Northern Michigan Escapes is known for.

Thank you for your thoughtful review! We're delighted to hear that you enjoyed the spacious and private feel of the apartment and that it provided a great “home away from home” experience. We understand that parking can be a bit tight and appreciate your understanding. We hope to welcome you back soon for another comfortable stay!

Thank you for your review and for highlighting the smooth check-in experience! I'm glad the courtesy call was helpful. I apologize for the lack of utensils—there should certainly be more than one fork available! We’ll make sure the kitchen is restocked for future guests. If you decide to stay with us again, don’t hesitate to reach out during your visit; we’re always happy to assist.

Thank you Chelsea for your 5-Star Review! We look forward to your return! Sincerely, The Staff at Northern Michigan Escapes

Thank you for taking the time to share your experience at Pointes North Inn, Suite 212. While we’re glad to hear you found the room lovely, clean, and well equipped, we sincerely apologize for the heating issue you encountered during your stay. Northern Michigan Escapes and our on-site team take guest comfort very seriously, and we regret that this maintenance problem affected your visit. Your feedback about the malfunctioning heat has been reviewed by both our property care and maintenance teams. Despite their best efforts to resolve the issue during your stay, we understand how inconvenient it must have been to have maintenance staff in your room multiple times without a lasting fix. This is certainly not the seamless experience we aim to provide, and we truly appreciate your patience while the technicians worked to address the problem. We also regret that the follow-up you were promised at the front desk did not occur. Our standard practice is to ensure every guest concern is fully resolved or appropriately compensated, and your comments have been shared with our management staff to ensure stronger communication and accountability moving forward. Pointes North Inn’s location and accommodations are designed to provide guests with clean, comfortable, and relaxing stays right in the heart of downtown Charlevoix—just steps from Round Lake, the Pine River Channel, and the drawbridge. While we’re pleased you enjoyed the cleanliness and amenities of Suite 212, we know that comfort is key, and we are already taking steps to ensure the heating system in this suite functions properly for all future guests. We value your feedback, as it helps us improve our service and property maintenance. We hope you’ll give Northern Michigan Escapes and Pointes North Inn another opportunity to deliver the five-star experience we’re known for in beautiful Charlevoix.

Hi Christina, Thank you for the review! We appreciate your feedback and will certainly forward this on to the appropriate team and Property Manager. Sincerely, The Staff at Northern Michigan Escapes

Thank you for taking the time to share your detailed feedback following your recent stay at Pointes North Inn in downtown Charlevoix. We sincerely appreciate all guest insights—positive or critical—as they help us improve the quality of our condo-style vacation rentals and better serve future travelers seeking lodging in Northern Michigan. We’re glad to hear that you found the location convenient and the unit layout well organized. One of the hallmarks of Pointes North Inn is our walkable downtown setting, just steps from Charlevoix’s vibrant marina, Lake Michigan beaches, shops, restaurants, and the iconic drawbridge. We’re pleased that our location helped provide functionality and accessibility during your visit. That said, we are truly sorry to learn that aspects of the interior condition impacted your overall impression. Cleanliness and maintenance are top priorities at Pointes North Inn, and we apologize for falling short of your expectations. The concerns you mentioned—such as visible carpet staining, missing grout, and the flickering lights associated with the AC units—are all items we take seriously. Our housekeeping and maintenance teams have been made aware and will thoroughly assess and address these specific issues to ensure a higher level of quality and comfort moving forward. Each of our individually owned and uniquely decorated suites offers distinct furnishings and layouts. Some units have undergone recent upgrades, while others are scheduled for renovation. We're actively working with homeowners to improve and modernize where needed, and your observations will be shared constructively. Although you noted the unit was functional, we regret to hear that this experience might deter you from returning. We genuinely hope you’ll consider giving us another try. If you decide to book with us again, please feel free to contact our team directly so we can help select a unit that best suits your style and comfort preferences. Guest satisfaction is

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the location and the balcony, but we’re sorry to learn about the issues you encountered with the room and housekeeping. Your comments about the carpet, door, cabinets, and bed are important to us, and we will address these concerns with our team to ensure improvements are made. We also apologize for the oversight with housekeeping and will review our procedures to prevent this from happening again. We appreciate your feedback and hope you’ll consider giving us another chance to provide a better experience in the future.

Kay, I am so sorry to hear that there was debris in the pool as we clean the pool on a daily basis. We do provide free coffee in the units and can always provide you with more if needed. Keith Stark