2/10 (非常に不満)
Eric M.
2025 年 12 月 23 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
Host was unresponsive to both my and official VRBO support attempts to make a simple one day adjustment to the reservation. Host REFUSED to make adjustments after they finally contacted me, stating it was “too late to change per policy”, even though it had been well over a month of attempts to make the change, which would have been within “policy”, but their support was just non-existent until it was “too late”.The “Newly built” description is a joke. That place is complete trash for a “new” building. Floors and walls had water and cigarette burn/damage everywhere. EVERY surface above eye level was coated in dust. None of the “clothes hanging wires” functioned properly.Thick layers of dust existed under the beds and behind the doors. Laundry machines blew dust everywhere.A significant amount of light bulbs were burnt out (incandescent ones). None of the USB lamps provided in the bedrooms worked. The nightstands in the bedrooms were falling apart and wonky.The two bedrooms with two beds in them each were completely unusable! No room to move or store items. The beds were so old and used that they were concave and you could feel every metal spring poking into your body.The kitchen was mostly taken up by a massive storage cabinet that was full of futons and extra un-needed garbage. The microwave was old, dirty and rusty, and the platter wasn’t even the right size (too big and didn’t rotate like it should have). The freezer was filled with a solid brick of frost…
Eric M.
2025 年 12 月に 17 泊滞在
