Check in was fairly easy although we had trouble finding the place exactly until we met caretaker at the entrance. The toaster and blender were broken. The shower had no glass door, so there was a bit of a mess in the bathroom. The showers didn’t drain well , and stayed wet all day .The hammocks were not functional as both had tares in them. A few of the ceiling fans in the main room didn’t work. There was no tile or granite in the whole house and was inexpensively built. For a place that’s in Costa rica that costs that much I’d expect some tile and granite. When we arrived the pool wasn’t clean , but there was a pool skimmer there so my father and I cleaned the pool ourselves. The stove top controls were stripped and didn’t work properly , we told the caretaker and she did her best to file it down and glue it on… it took her about 30 minutes to fix it , and it still didn’t work . So we spent 30 minutes of our time waiting to cook dinner while she attempted to fix the control knobs. The caretaker and cleaners came by to clean the place and my Mom was extremely sick, we told them we didn’t need bedroom cleaned. We had no mess in the place at all as we weren’t even there but for one day so far, we were set to cook dinner on the grill and have some privacy, but they cleaned the whole place and swept and mopped taking 2 hr when we were leaving in the morning and trying to enjoy our dinner and privacy. Even spraying bug poison around house and back sliding doors..should’ve waited to clean in the am. when they finished,the pool guy showed up to clean After we already cleaned it ourselves twice the day before and that morning! Why wasn’t pool clean before we arrived?! He was there for 30min, this was right during sunset . My father and I were sitting at the pool trying to meditate and have privacy. There aren’t any laundry facilities as specified on website. There are machines but it’s for the caretaker and maid only . They stay locked up. The caretaker was out front taking and doing laundry all day long. So we never ever had any privacy at all in the place. It rained at night the first night and we noticed how clogged the gutters were as they were overflowing with water in various areas. The morning of our first and only full day there , I was laying out at the pool trying to relax after I had to clean the pool myself , then the neighbor across the street started playing their drums extremely loud and for hours too, so no relaxation for me!