6/10 (普通)
Jared W.
2023年5月16日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
気になった点 : 清潔度
Property Issues
Saw previous review about animal smells in property. Spoke with property management company ahead of trip. They confirmed they had thoroughly cleaned and stated to reach out to them if there were issues with the property. Upon arrival at 11pm the smell of cat urine/feces was still very strong and carpets were wet from cleaning. We reported the issue with the smart board (great feature) and had no choice but to stay the evening. Following morning by 10am IHM had moved us to new location which we were thrilled with. I would rate their service as 5 stars but until this property has the carpeting replaced we cannot recommend it to anyone. The rest of the condo is just as nice as in the pictures. No smell and we would have loved to have stayed here. The game room was awesome as well.
Jared W.
2023 年 4 月に 8 泊滞在
