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Whale Coast All Suite Hotel

Central aparthotel connected to a shopping centre in Hermanus with free parking

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Spa
Room
Bathroom
Room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Kitchen
  • Barbecue grill
  • Housekeeping
  • Outdoor space
  • Free WiFi
The current price is S$103
includes taxes & fees
2 Jun - 3 Jun

Explore the area

Map
c/o Lord Roberts & Royal Roads, Hermanus, Western Cape, 7200
  • Hermanus Golf Club
    ‪15 min walk‬
  • Voelklip Beach
    ‪5 min drive‬
  • Grotto Beach
    ‪6 min drive‬

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View all photos for Two Bedrooms Apartment

Room

Two Bedrooms Apartment

  • Mountain view
  • 110 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for One Bedroom Apartment

Room

One Bedroom Apartment

  • Mountain view
  • 100 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Three Bedroom Apartment

Room

Three Bedroom Apartment

  • Partial sea view
  • 120 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 3 King Beds

View all photos for Three Bedroom Luxury Apartment

Room

Three Bedroom Luxury Apartment

  • Mountain view
  • 120 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 3 King Beds OR 6 Single Beds

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About the area

Hermanus

Located near the beach, Whale Coast All Suite Hotel is in Hermanus City-Centre neighbourhood and is connected to a shopping centre. Cliff Path and New Harbour are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Voelklip Beach and Grotto Beach. Hermanus Beach and Hemel-en-Aarde Valley are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Hermanus Golf Club - 15 min walk - 1.3 km
  • Cliff Path - 4 min drive - 2.5 km
  • Voelklip Beach - 5 min drive - 4.8 km
  • Grotto Beach - 6 min drive - 5.2 km
  • New Harbour - 6 min drive - 3.3 km

Restaurants

  • ‪La Pentola - ‬6 min walk
  • ‪Pear Tree - ‬7 min walk
  • ‪Mikro Coffee Company - ‬6 min walk
  • ‪Gelato Mania - ‬7 min walk
  • ‪Checkers - ‬1 min walk

About this property

Whale Coast All Suite Hotel

Central aparthotel connected to a shopping centre in Hermanus with free parking
Along with a restaurant, this aparthotel has a coffee shop/cafe and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, tour/ticket assistance and a corner/local shop are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with satellite channels, and guests can also appreciate conveniences, such as a dining area and a sitting area.
Whale Coast All Suite Hotel offers 15 accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Hermanus aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Kitchen
Parking included
Free WiFi
Restaurant
Air conditioning
Outdoor space

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Frequently asked questions

Is Whale Coast All Suite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Whale Coast All Suite Hotel?

Self-parking is free at this property.

What time is check-in at Whale Coast All Suite Hotel?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Whale Coast All Suite Hotel?

Checkout is at 10 AM. Late checkout is available for a fee.

Where is Whale Coast All Suite Hotel located?

Located in Hermanus City-Centre, this aparthotel is 1 mi (1.7 km) from Hemel-en-Aarde Valley, and within 3 mi (5 km) of Cliff Path and New Harbour. Fernkloof Nature Reserve and Voelklip Beach are also within 3 mi (5 km).

Whale Coast All Suite Hotel Reviews

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 142 out of 228 reviews
Rating 8 - Good. 72 out of 228 reviews
Rating 6 - Okay. 8 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 2 out of 228 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

9.4/10

Communication

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
The location above the shopping centre was surprisingly good! Easy walking distance to all the restaurants and shops. The breakfast was excellent! Staff were amazing, especially Chris & Terry. Thank you for a wonderful stay, kids loved it.
Stayed 5 nights in Dec 2024

8/10 Good

Anee

Liked: Cleanliness, room comfort, communication
It’s a nice place ideally located and great for family stays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort, communication

Great place in Hermanus

Fantastic apartment style stay close to everything. The shopping mall downstairs is incredibly convenient for groceries and liquor store. Solid breakfast. Marcus gave us some great local restaurant recs
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything you need.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Communication

Family stay for one night.

The staff at the hotel were super friendly and amazing! We arrived early, our room wasn’t ready but they gave us another room righter away. That was so appreciated as we travelled long days to get there. However, our room was dated and worn. Living room furniture very worn out and not comfortable, perhaps our original room was to be more updated I’m not sure. But I was quite disappointed with the state of the accommodations. The location was perfect! The people were helpful and friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, communication
Amazing location
Stayed 2 nights in Aug 2023

10/10 Excellent

Nkosana

Liked: Cleanliness, property conditions & facilities, communication
Apartment felt like home
Stayed 1 night in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, room comfort, communication

lovely

What a lovely place. It is well-situated and has everything you need. Would recommend an aircon in the second bedroom but otherwise, it is fantastic
Stayed 2 nights in Oct 2023

10/10 Excellent

Janett

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location with a beautiful view . Walking distance to restaurants,,beach and other amenities.Amazing staff. We forgot our iPhone charger, staff provided one for our stay. We arrived early, staff allowed us to check in early(1pm).
Stayed 2 nights in Dec 2023

4/10 Poor

Alan

Liked: Communication
Disliked: Room comfort

one night in Hermanus

Unfortunately the property had roof leaks and so two of the bedrooms we couldn't use properly once it started raining so made the stay not pleasant at all. Because it was about 2am that the water came through it was way too late to try and change apartments. looking at the wardrobes it has obviously been leaking for a long period as they had swollen up. The staff were apologetic though once we told them on check out
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Liked: Cleanliness, room comfort, communication

Comfortable family stay!

The housekeeping team, bed comfort and towels/ linen where a stand out at the property. Very good! WCH is nice and central and an easy walk through the old harbour area. Really close to great coffee shops and restaurants and very easy access to beautiful seaside trails and tidal pools. Thank you to the team for being so responsive when we had requests. Areas to be looked at to enhance the stay: - breakfasts were less than average, after the first morning we chose to rather eat off property, - soaps amenities etc quality needs improvement, - with load-shedding an ever present challenge the property needs to be further integrated into an off-grid solution. Great that at minimum a light and wifi remains functional when electricity grid goes down. - the admin, check in and office environment needs a new home - the dining room is not the place for these.
Stayed 6 nights in Aug 2023

6/10 Okay

Kevin

Liked: Cleanliness, room comfort

Nice hotel with unfriendly maintenance man

Overall this place was fine. It is a bit odd because it is in a mall but I knew that. But here is where our problems started. We had a few minor maintenance issues in the unit. I had booked a 3 bedroom unit but they put us in a 4 bedroom unit. Chris the maintenance guy immediately starts chastising us for using the 4th bedroom like we were trying to steal from them. Apparently we were magically supposed to know that we weren't supposed to use that bedroom. In one of the bedrooms a light wouldn't turn off. He told us to just put the kids in there because they are always on their phones anyway. This was never fixed and we wrapped it in a towel. He was very unconcerned about the fact that my older mom slipped on their slick and dark hallways. We finally just had to basically push him out.
Stayed 1 night in Jul 2024

6/10 Okay

Kesni

Liked: Cleanliness, room comfort
The apartment was lovely however the management were not accommodating at all. I emailed to arrange a late check in due to a delayed flight more than a week earlier and did not receive a response until I called the reception three days prior, who were then helpful to accommodate us and arrange for this, as well as a late check out seeing as we would only be arriving at 11pm. On the day of arrival, the night staff were very helpful and assisted us to check in at 11pm, after we drove an hour and a half from Cape Town. They took their time to make sure we had everything we needed and were comfortable. The next morning at breakfast, we waited 45 minutes to be served and when I went to reception to confirm a late check out as arranged prior to arrival, I was rudely told that this was not possible as the room needed to be prepared for the next guests, even though the necessary arrangements had been made. We then returned to the room to find the power out, and no electricity present in the prepaid meter, so I called the reception to alert them as we needed to check out in 30 minutes but the issue was rectified 25 minutes later when I walked to reception to query why nobody had attended to the issue. Only then were we given an extra 30 minutes to round up our stuff and check out in time. The apartment was lovely, but the service from the day staff at reception and the management was appalling and very disappointing, which ruined the experience for us in Hermanus unfortunately.
Stayed 1 night in Jul 2024

10/10 Excellent

Umesh

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, communication
Tolles Apartment. Gute gelegen. Sehr zu empfehlen.
Stayed 1 night in Apr 2024

10/10 Excellent

Volker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Zentral gelegen, ideal für unseren zweitägigen Aufenthalt.
Stayed 2 nights in Mar 2024

10/10 Excellent

MARION URSULA

Stayed 2 nights in Apr 2023

10/10 Excellent

Aleksander

Stayed 1 night in Jan 2023

8/10 Good

Nina-Catherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Apartments sind riesig, die Schränke jedoch schon etwas in die Jahre gekommen. Die Küche ist super ausgestattet, dank des Supermarkts im gleichen Gebäude ist Selbstverpflegung kein Problem. Parken ist kostenfrei in einem separat gesicherten Bereich der Tiefgarage. Während Load Shedding ist das Apartment nahezu dunkel, man braucht definitiv eine Taschenlampe, Wifi bleibt, Kochen in der Zeit nicht möglich. Checkout mit 10:00 Uhr ist sehr früh für ein Apartment. Die Angestellten und der Eigner sind sehr freundlich.

8/10 Good

Volker

Liked: Cleanliness, amenities, property conditions & facilities, communication
Schön, groß und sauber
Stayed 1 night in Mar 2022

10/10 Excellent

Paul

Liked: Cleanliness, room comfort, communication
Stayed 8 nights in Feb 2022

8/10 Good

LORRAINE

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2021

10/10 Excellent

Sian

Liked: Cleanliness, room comfort, communication

Nice stay again

Great stay (again) in this hotel. Very central, rooms always good
Stayed 2 nights in Nov 2021

8/10 Good

Suhaifa

Liked: Cleanliness, room comfort, communication

Good apartment for families

Convenient location and you can walk to wherever you need to go. The apartment itself was clean and well maintained.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Very pleasant stay. Nice location and staff and owners were great.
Stayed 3 nights in Jun 2021