'River's Edge Retreat’ with Kayaks & River Access!

We're so glad your company gathering at Rivers Edge was such a hit! It's wonderful to hear everyone enjoyed the game room downstairs, and that the beds and shower added to a comfortable stay. Thank you for sharing such kind feedback!

From the owner: "We are really glad you and your family had a great time and enjoyed your stay at 'Rivers Edge'. We hope to have you back again in the future. Thank you for your support!"

Hi Pattie, the homeowner would like to share the following: "Thanks for the review, we appreciate it! Regarding the hot tub - we had sent an email out to you that it was recently installed and it was available for anyone booking after May 26th. Since your booking was way back in January and at that time the hot tub was not part of your booking. New bookings will have the maintenance fee included in their bookings to cover the maintenance fee for the hot tub. We have also mentioned in our listing that the hot tub is available only for recent bookings."

This guest reported a very unusual issue when she checked in but refused to allow us access to check out alleged issue and remediate. Then, at the end of stay, delivered a laundry list of "problems" (no notice). They left my house dirty, furniture in disarray, food and dirty dishes in kitchen. Upon departure, immediate inspection reveals no evidence of their complaints. Now here's the a-ha moment -- after checkout they send me an email demanding money.... Guests who have since stayed have loved the house with nothing but good feedback.

Owner’s Response: “Hi Patrick, thank you for your feedback. We aim to provide a comfortable stay for all our guests. The presence of a few bugs and the condition of the deck were due to the recent flooding from heavy rains. We've already hired a contractor, and the deck will be refinished in October after the busy season. Please note that our rural location means bugs can be common after it rains so we encourage keeping doors and windows closed. We always provide fresh linens and plenty of washcloths, but if more are needed, we would have been happy to assist if you'd contacted us. We are aware that one set of blinds was damaged recently – while they still work, they now just need manual adjustment. While we regret our home was not up to your expectations, we’re happy to share that our most recent guests reported no issues. We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!”