Esta propriedade conta com boas avaliações por parte de famílias.
Estacionamento no local disponível
Propriedades que dispõem de estacionamento no local são uma raridade da área.
Localização central
Localização conveniente para que você nunca fique longe de onde precisa estar.
Descubra os pontos de referência nos arredores
Perto de Captiva Beach
4 quartos3 banheirosAcomoda 10 pessoas
Comodidades populares
Piscina
Banheira de hidromassagem no local
Estacionamento no local disponível
Cozinha
Lava-roupas e secadora
Ar-condicionado
Explore a região
Captiva, FL
Captiva Beach
Place, Captiva Beach
3 min de caminhada
McCarthy's Marina
Place, McCarthy's Marina
4 min de caminhada
Jensen’s Marina
Place, Jensen’s Marina
6 min de caminhada
Aeroporto de Punta Gorda (PGD)
Airport, Aeroporto de Punta Gorda (PGD)
99 min de carro
Quartos e camas
4 quartos (acomoda 10 pessoas)
Quarto 1
1 cama King
Quarto 2
1 cama Queen
Quarto 3
2 beliches solteiro
Quarto 4
1 cama Queen
Quarto 5
1 cama de casal
3 banheiros
Banheiro 1
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 2
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 3
Banheira · Vaso sanitário · Apenas chuveiro
Espaços
Cozinha
Sobre esta propriedade
Sanga Na Langa No Worries. Captiva Island vacation rental home
Welcome to our Tropical Captiva Island Vacation home-away-from-home. We decided to name our home Sanga Na Langa, which means No Worries in the Fijian language. Nothing is more fitting after you experience a week or longer at the home and on Captiva Island. Our vacation rental home has been completely updated with four bedrooms, three bathrooms, a game room, private heated pool, and more. There is a spacious main level with a living room, dining area, open kitchen, two bedrooms, and one bathroom. Just off the dining area and living room is a screened lanai with seating and additional dining. The master bedroom is upstairs with a comfortable king-sized bed and en-suite bathroom. Downstairs is another guest bedroom, a sitting area, and a game room. We've just added a full daybed on the ground level. On the ground level, there is another screened seating area looking out to the private heated pool. Should you want to catch some sun, we have plenty of chaise lounges and poolside seating. The entire area is fenced in and private. Access the world-famous Captiva Island beach at the end of the lane. As our home is located in the Village Area of Captiva, you can just park your car and walk to the beach, shops, and restaurants. We look forward to welcoming you to our new vacation home soon!
*Important Note: This rental does not include beach chairs or umbrellas. Instead, we’ve partnered with VayKLife to provide you with a credit toward beach essentials like chairs, umbrellas, coolers, wagons, and more—so you can pack light and still enjoy everything you need for a perfect day at the beach. While some of our homes may have beach gear on-site, availability varies, and we cannot guarantee specific items will be provided. With VayKLife, you get to choose exactly what you need, and they’ll deliver it right to your door for added convenience. Your booking confirmation includes a link to VayKLife’s site, where you can browse their full selection and easily redeem your credit. It’s just one of the ways we help make your stay as seamless and enjoyable as possible.
***Due to the aftermath of the storms Helene and Milton, the island is currently in a restoration phase. Please be aware that many amenities may not be open or readily accessible during your visit, including limited restaurant options and activities. Additionally, nearby ongoing construction may create noise and other disturbances that we have no control over.***
Wake up to sweeping Gulf views from every room in this upscale 3BR/3BA townhome in Sanibel’s exclusive Cyprina Complex. Enjoy effortless island living with a whole-home carbon-filter water filtration system!
East End
Wake up to sweeping Gulf views from every room in this upscale 3BR/3BA townhome in Sanibel’s exclusive Cyprina Complex. Enjoy effortless island living with a whole-home carbon-filter water filtration system!
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Informações a área
Captiva
Em Captiva, esta casa de temporada fica perto da praia. Para admirar as belezas naturais, visite Bowman's Beach e Sanibel Island Southern Beach. Quer ir a um evento ou assistir a uma partida durante a sua estadia? Consulte a programação de Dunes Golf and Tennis Club ou explore a noite em Rumrunners. Com atividades como passeios de caiaque, windsurfe e passeios de lancha nas proximidades, você tem muitas opções para se divertir e se refrescar ao mesmo tempo.
Captiva Chapel By the Sea - 9 min de caminhada - 0.8 km
Alison Hagerup Beach Park - 12 min de caminhada - 1.1 km
Opções nos arredores
Aeroporto Internacional de Southwest Florida (RSW) - 64 min de carro
Restaurantes
The Green Flash Waterfront Restaurant - 12 min de caminhada
The Mucky Duck - 7 min de caminhada
Mainstay North Captiva & Barnacles Bar
The Bubble Room - 3 min de caminhada
Mangos
Perguntas frequentes
Sanga Na Langa No Worries. Captiva Island vacation rental home tem piscina?
Sim, esta propriedade tem uma piscina.
Quanto custa ficar em Sanga Na Langa No Worries. Captiva Island vacation rental home?
A partir de 13 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Sanga Na Langa No Worries. Captiva Island vacation rental home em 29 de mai. de 2027 começam a partir de R$ 2.340, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Sanga Na Langa No Worries. Captiva Island vacation rental home é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em Sanga Na Langa No Worries. Captiva Island vacation rental home?
Vagas limitadas disponíveis. Há estacionamento grátis nas proximidades.
Qual é o horário de check-in em Sanga Na Langa No Worries. Captiva Island vacation rental home?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Sanga Na Langa No Worries. Captiva Island vacation rental home?
Horário de check-out: 10h.
Onde fica Sanga Na Langa No Worries. Captiva Island vacation rental home?
Perto do mar, esta casa de temporada fica a 5 minutos a pé de Captiva Beach, Jungle Drums e McCarthy's Marina. Jensen’s Marina e Captiva Chapel By the Sea também ficam a 10 minutos.
Avaliações
9,6
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Love this place!
Lisa G.
Hospedou-se por 7 diárias em jul. de 2026
Resposta de VrboOwner em 23 de jul. de 2026
Thank you so much for the 5-star review! We are so glad to hear that you loved your stay with us.
It was a true pleasure hosting you, and we hope to welcome you back for another fantastic visit soon!
Avaliação verificada
10/10 - Excelente
Sydney G.
28 de jul. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The property was lovely and spacious, as advertised. Really nice location!
Sydney G.
Hospedou-se por 7 diárias em jul. de 2026
Resposta de VrboOwner em 29 de jul. de 2026
Thank you so much for the 5-star review! We are so glad to hear that you enjoyed the location and found the property lovely, spacious, and just as advertised.
It was a true pleasure hosting you, and we hope to welcome you back for another great stay in the future!
Avaliação verificada
10/10 - Excelente
Pete C.
28 de jul. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had a fantastic stay at this house! It was clean, spacious, and had everything we needed for a relaxing vacation. The location was perfect—just a short walk to the beach and several great restaurants, making it easy to enjoy everything the area has to offer.The pool was one of the highlights of our stay. It was very clean, and perfect for relaxing after a day at the beach. Overall, we had a wonderful experience and wouldn’t hesitate to stay here again. Highly recommended!
Pete C.
Hospedou-se por 7 diárias em jul. de 2026
Resposta de VrboOwner em 29 de jul. de 2026
Thank you so much for the fantastic 5-star review! We are thrilled to hear that you found the house clean, spacious, and perfectly equipped for a relaxing vacation.
It’s great that you enjoyed the convenient location near the beach and local restaurants, and we’re especially glad to hear the pool was such a highlight for unwinding after your days out in the sand and sun!
Knowing that you wouldn't hesitate to stay with us again is the best compliment we could receive. It was a true pleasure hosting you, and we look forward to welcoming you back for another wonderful getaway in the future!
Avaliação verificada
10/10 - Excelente
Tristan H.
28 de mar. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
An absolute gem! Great location close to restaurants and beach!
Tristan H.
Hospedou-se por 7 diárias em mar. de 2026
Resposta de VrboOwner em 29 de mar. de 2026
Thank you so much for the review! I’m thrilled you enjoyed your stay and found our place to be such a "gem."
We really love this location, too—being able to walk to both the beach and some of the best local restaurants truly makes for a stress-free getaway. We’d love to host you again the next time you're looking for an island escape!
Avaliação verificada
10/10 - Excelente
Ryan K.
21 de mar. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great property as advertised; perfect for our family of 8. Would return!
Ryan K.
Hospedou-se por 7 diárias em mar. de 2026
Resposta de VrboOwner em 22 de mar. de 2026
Thank you for the fantastic review! We are so glad to hear that the property was a perfect fit for your family of 8 and that everything was exactly as advertised.
Providing a comfortable and spacious home base for families is what we strive for, and we are thrilled that you enjoyed your stay. We would love the opportunity to host you and your family again whenever you're ready for your next getaway!
Avaliação verificada
10/10 - Excelente
R. Robert B.
17 de mar. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great house - perfect for a family of 9, and even had room for 2 of my daughter’s friends to join us for one night.
R. Robert B.
Hospedou-se por 7 diárias em mar. de 2026
Resposta de VrboOwner em 17 de mar. de 2026
Thank you so much for the 5-star review! We are so glad the house was the perfect fit for your family of nine. It’s wonderful to hear there was plenty of space for your daughter’s friends to join in on the fun, too! Creating a space where families can gather and make memories is exactly what we aim for. We’d love to host your group again!
Avaliação verificada
10/10 - Excelente
Terry
11 de mai. de 2026
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Beautiful big house, 5 minute walk from beach, ice cream shop, Mexican restaurant. A few more minutes walk and you are at other restaurants, the marina and manatees. Great location if you don’t really want to go anywhere else.
Beds were comfortable, nice linens and towels. Great swimming pool and jacuzzi. Nice washer and dryer; so convenient!
Kitchen was a bit disorganized but just fine.
Eight family members fit easily into this comfortable and airy house!!! We really enjoyed it!
Terry
Hospedou-se por 7 diárias em mai. de 2026
Avaliação verificada
10/10 - Excelente
Dustin K.
18 de jan. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Host was welcoming and the house was great. Nice pool and hot tub and beautiful inside and out. Very private back yard. Love to stay here again.
Dustin K.
Hospedou-se por 7 diárias em jan. de 2026
Resposta de VrboOwner em 19 de jan. de 2026
Thank you so much for the kind words! We are thrilled to hear you enjoyed the privacy of the backyard and made good use of the pool and hot tub. It was a pleasure hosting you, and we would love to welcome you back anytime!
Avaliação verificada
10/10 - Excelente
todd s.
28 de dez. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Hose was great location is amazing! Pool and hot tub was great for evening family gathering!! Love this house!
todd s.
Hospedou-se por 7 diárias em dez. de 2025
Resposta de VrboOwner em 28 de dez. de 2025
Thank you for the great review! We’re so happy to hear you loved the location and that the pool and hot tub were perfect for your evening family gatherings. We truly appreciate the kind words and are thrilled you loved the house. We’d love to host you again anytime!
Avaliação verificada
8/10 - Boa
The W.
28 de abr. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house is beautiful and location was great! House is big with plenty of places to sleep. Ping Pong table was a hit. Pool was great for late afternoons. Internet was very slow. I switched to cellular by the end of the week. Would have been nice if they had any pool "toys" and things for the beach like beach chairs. Otherwise we had a great time and would do it again!
The W.
Hospedou-se por 7 diárias em abr. de 2026
Resposta de VrboOwner em 28 de abr. de 2026
Thank you so much for the 4-star review! We are thrilled to hear that you found the house beautiful and that the layout and pool were such a hit for your group. It sounds like the ping pong table provided some great entertainment during your stay as well. At Dream Vacation Rentals, we strive for a "no-surprises" experience, and we appreciate you bringing these specific items to our attention: Internet Speed: We understand how important a reliable connection is. We will have our service provider come out to test the lines and ensure we are getting the best possible speeds for the area. Beach & Pool Gear: While we generally encourage guests to bring their personal favorites, we hear you on the convenience of having chairs and toys ready to go. We are currently reviewing our inventory to see how we can better equip the home with these essentials for future visits. It was a total pleasure hosting you, and we are so glad you’d choose to stay with us again. We look forward to welcoming you back to the island soon!
Avaliação verificada
10/10 - Excelente
KIMBERLY L.
8 de jun. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fantastic house! Close to everything, host was great communicating, great layout for a big family. Highly recommend
KIMBERLY L.
Hospedou-se por 7 diárias em mai. de 2025
Resposta de VrboOwner em 24 de jun. de 2025
Thanks so much for your fantastic review! We're thrilled you enjoyed your stay at our house and found it perfect for your big family. We're also happy to hear our communication met your expectations and that you found the location convenient.
We'd love to welcome you back again the next time you're in Captiva!
Avaliação verificada
10/10 - Excelente
Gail B.
27 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location! Easy walk to the beach and local shops. House had plenty of room for everyone to spead out. BEAUTIFUL SUNSETS! Overall, it was an awesome experience for all and we made memories as a family that will last a lifetime.
Gail B.
Hospedou-se por 7 diárias em jul. de 2025
Resposta de VrboOwner em 27 de jul. de 2025
Sounds like you had a fantastic time! We're so glad you enjoyed the great location, with easy access to the beach and local shops. It's wonderful to hear the house offered plenty of room for everyone to spread out and that you were able to experience the beautiful sunsets. Making lifelong family memories is what it's all about, and we're thrilled our home could be a part of your awesome experience. We'd love to welcome you back again soon!
Avaliação verificada
10/10 - Excelente
Karl S.
6 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Captiva Winter Break
Great location, convenient to all Captiva Island has to offer. Close to the beach access, fully equipped property, clean, spacious, exactly as advertised.
Karl S.
Hospedou-se por 7 diárias em fev. de 2022
Resposta de VrboOwner em 20 de mai. de 2022
Thank you so much!
Avaliação verificada
10/10 - Excelente
Jean J.
17 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Dream Vacation
You will love this vacation rental very clean and spacious. We had five adults and there was plenty room for everyone. The pool was very relaxing after being at the beach. We enjoyed the short walk to beach, restaurants and stores. Would highly recommended this beautiful home. We will definitely be back.
Jean J.
Hospedou-se por 7 diárias em mai. de 2025
Resposta de VrboOwner em 17 de mai. de 2025
It warms my circuits to hear you had such a wonderful stay! We're so glad the cleanliness and spaciousness of the rental worked perfectly for your group of five adults. It's fantastic to know you enjoyed relaxing by the pool after your beach trips and that the short walk to the beach, restaurants, and stores added to your convenience. We truly appreciate your high recommendation and are already looking forward to welcoming you back to our beautiful home in Captiva!
Avaliação verificada
10/10 - Excelente
MARY ANN K.
20 de nov. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Gorgeous family vacation home!
Gorgeous home! Fabulous location! Splendid amenities! The absolutely perfect home for our family vacation. We will definitely stay here again!!! Thank you!
MARY ANN K.
Hospedou-se por 7 diárias em nov. de 2021
Resposta de VrboOwner em 20 de nov. de 2021
Thank you so much for your review. Our entire teams works tirelessly to make sure guests have as perfect a stay as possible. We’ll look forward to welcoming you back again soon
Avaliação verificada
10/10 - Excelente
kim w.
16 de jul. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Loved the house immensely
The house was exactly what we needed and then some. Super easy to rent.
kim w.
Hospedou-se por 7 diárias em jul. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
Thank you for your review and glad to see you had such a great time. We look forward to welcoming you back for your next Dream Vacation!
Avaliação verificada
8/10 - Boa
Bryan H.
28 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Sanga Na Langa
We normally stay in South Seas and decided to try something different this time. Great house and amazing location. We really enjoyed the pool and the house was plenty big for our family. Will stay here again.
Bryan H.
Hospedou-se por 7 diárias em jun. de 2023
Resposta de VrboOwner em 28 de jun. de 2023
Thank you so much for your support
Avaliação verificada
10/10 - Excelente
Lisa K.
22 de jul. de 2019
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Vacation
We rented Santa No Langa for a family reunion. Our kids are becoming adults and spread all over the globe so it was nice that they had this time together in a beautiful home and setting.
Dream Vacations was easy to work with and the home was inviting and warm.
Lisa K.
Hospedou-se por 7 diárias em jul. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
Thank you for your review and glad to see you had such a great time. We look forward to welcoming you back for your next Dream Vacation!
Avaliação verificada
10/10 - Excelente
Faith D.
13 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Duncan Family Annual Vacation
Wonderful vacation and time with family in the beautiful home. We all loved the swimming pool! The downstairs area was like a private apartment with its own refrigerator, washer and dryer and sitting area. My family has said repeatedly this was their favorite home they’ve stayed in for vacation! Room to spread out and room to sit down as a family! Hope to return next summer!
Faith D.
Hospedou-se por 7 diárias em jul. de 2022
Resposta de VrboOwner em 13 de jul. de 2022
Thank you so much for your review. We’d love to welcome you back again anytime
Avaliação verificada
10/10 - Excelente
James V.
2 de mar. de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Capitva vacation
Great stay, wished the fourth bedroom was not so isolated.
Hot tub did not have jets working.
James V.
Hospedou-se por 7 diárias em fev. de 2020
Resposta de VrboOwner em 22 de mar. de 2020
thank you very much for your review. the fourth bedroom is like a separate suite giving privacy and ideal for teens or another couple. we do our best to detail that on the listing, but it's not always as clear as when you actually get there. im sorry about the hot tub. the jets should be working just fine. we'll have the pool company take a look to make sure. should you come back, you hit the spa button and it turns on the spa jets and heat.
Avaliação verificada
10/10 - Excelente
Ann A.
24 de fev. de 2019
Beautiful home
This is a gorgeous and very comfortable home for a vacation in Captiva. It has all the amenities you could possibly want inside the home from wi-fi, televisions, a game room, beautiful kitchen and a large porch. The pool and hot tub are perfect for children. The beach is an easy walk down the street and we spent every morning there swimming and collecting shells. It was an easy walk to many wonderful restaurants. All in all, a fabulous vacation home!!
Ann A.
Hospedou-se por 7 diárias em fev. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
Thank you so much for your review. We're so happy that you enjoyed your stay and we look forward to welcoming you back again soon.
Avaliação verificada
10/10 - Excelente
SEAN V.
30 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Vacation Home!
Beautiful spacious home on a great street! Close to the beach and restaurants. The basement set up was perfect for our kid's quarters. They loved it. That is when we could get them to come out of the pool. Very nice pool, hot tub, and outside area. Could use some plastic dishware for the kiddo's. Great place, we would stay here again!
SEAN V.
Hospedou-se por 7 diárias em jun. de 2022
Resposta de VrboOwner em 30 de jun. de 2022
Thank you so much for your review!
Avaliação verificada
6/10 - Razoável
David L.
2 de nov. de 2025
Pontos positivos: Check-in e localização
Pontos negativos: Comunicação
Pros: Close to Beach, grocery store, restaurants, plenty of room, good accommodations (towels, outdoor shower, etc)Cons: Front Door lock failed (called 4 times to try and get fixed), Main floor Queen bed felt like collapsing and could not access TV content, Bunk bed ladder falling apart (reported and said would fix but never showed up), Pool controls poorly labeled and filled with bugs/etc, Dining chair cushions dirty/disgusting (See picture), Multiple lights broke/not working, Trash bins full outside (No room for our trash), lower level HVAC not adequate, coffee pots filthy, dish washer dirty/stunk
David L.
Hospedou-se por 7 diárias em out. de 2025
Resposta de VrboOwner em 2 de nov. de 2025
Thank you for your feedback. We are sincerely sorry your stay fell short of expectations due to so many issues.
We appreciate your positive comments about the location (beach, restaurants, groceries) and amenities like the outdoor shower.
Addressing Maintenance & Repairs
We apologize for the numerous maintenance frustrations:
• Bunk Bed Ladder: We did send a technician on Sunday to repair the ladder.
• Front Door Lock: We are sorry for the trouble with the lock. We recognize this as a serious issue and have since replaced the entire locking mechanism.
• Other Repairs: The main floor bed has been secured, TV access fixed, all non-working lights replaced, and the lower-level HVAC has been inspected and serviced for proper function.
Addressing Cleanliness & Trash
Your concerns about cleanliness are taken very seriously, and we apologize this impacted your stay.
• Cleanliness: We are very sorry for the condition of the chair cushions, coffee pots, pool area, and dishwasher. Had we been notified during your stay, we would have immediately sent our cleaners back. We have since conducted a deep-clean and retrained our crew on our strict standards.
• Trash Bins: We apologize the bins were full upon your arrival. Our pickup is twice a week. We’d love the opportunity to make it right for you.
Avaliação verificada
10/10 - Excelente
amber h.
28 de mar. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
High schoolers spring break
The house was perfect and we so enjoyed our time, besides being accosted upon our departure by a very angry neighbor. I’m sorry- there was one night where the noise was loud bc of teenagers, and I handled it. My apologies if that caused you any trouble. Thank you!
amber h.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de VrboOwner em 7 de mai. de 2024
Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay at the house and found it perfect. We strive to create a comfortable and relaxing space for our guests.
We are sorry to hear about the encounter with the neighbor upon your departure. Unfortunately, noise disputes can sometimes arise in neighborhoods. We appreciate you taking responsibility for the one night of loud noise and handling the situation with the teenagers.
We will take this opportunity to remind future guests about being mindful of noise levels, especially during nighttime hours.
Thank you again for your feedback and for choosing our place to stay. We hope to host you again soon!
Avaliação verificada
8/10 - Boa
Debra B.
5 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação e localização
Excellent Vacation!
My family of 8 really enjoyed our stay in Captiva. Even with the impact of the hurricane still evident, we found enough places open and enough things to do. The property is very clean, and the location is excellent, even closer to the beach than it seems. The amenities (kitchen items, towels, etc) of the house were as described and there was plenty of everything. There was an issue with a screen door and the hot tub, but both were corrected promptly. My only complaint is that the lower level was described as having a full living space with couches, chairs, refrigerator, tables, etc. This is one main reason we booked this property as we have teenagers and wanted to make sure they had a place to hangout. Unfortunately, with the hurricane, the lower level had to be remodeled and the furniture was not replaced at the time of our visit. This wasn’t communicated and we didn’t know until we got there. I wish we would have been told in enough time to book a property that better suited our family or would have been offered a small refund since we did not feel we were given the same amount of living space we paid for. I hated to have this blemish on an otherwise excellent property. If the lower level could either be furnished as advertised or described as it now is, I would not hesitate to stay there again!
Debra B.
Hospedou-se por 7 diárias em jun. de 2023
Resposta de VrboOwner em 7 de mai. de 2024
Thank you so much for taking the time to leave a review! We're thrilled to hear that your family of eight enjoyed their stay in Captiva, especially considering the lingering effects of the hurricane. It's great to know the location was convenient, the amenities were plentiful, and everything was clean as expected.
We sincerely apologize for the disappointment regarding the lower level living space. You're absolutely right – the lack of furniture significantly impacted the functionality of the space, especially for a family with teenagers. We understand why this was a major factor in your decision to book with us, and we deeply regret not communicating the temporary state of the lower level beforehand.
Following the hurricane, renovations on the lower level unfortunately took longer than anticipated to complete. We should have been more proactive in updating our listing and informing guests about the missing furniture. We take full responsibility for this oversight.
To show our regret and rebuild your trust, we'd like to offer you a discount on your next stay with us. We'd be honored to welcome you back now that the lower level is fully furnished and ready to accommodate your entire family comfortably.
In the meantime, we'll be sure to meticulously update our listing description to accurately reflect the current state of the lower level. This will prevent similar misunderstandings for future guests.
Thank you for your feedback and understanding. We hope you'll consider giving us another chance to provide the exceptional experience you deserve.
Sobre o anfitrião
Anfitrião: Dream Vacation Rentals
Anfitrião Premium
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