Balcony & Views: Sunny Indian Shores Condo!

Hi Nikki, The homeowners were surprised to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following: - Thank you for sharing your feedback about your recent stay at our property. We had the unit totally renovated and put lots of care into everything, and we want our guests to have a 5-star guest experience. - We regret that the south elevator was out of order during your visit, and we appreciate your understanding in using the north elevator or stairs to access the 3rd floor. - We apologize for the inconvenience with the shared washer/dryers on the 4th floor. We provided you with the contact information of the company that owns the machines to address the coin issue. - We take cleanliness seriously, so please accept our apology for the tissue in the guest room. Our cleaner does a thorough job, and we strive to maintain high standards for our guests' comfort. - We understand that your expectations for certain amenities may have differed, and we'll ensure that our unit description is clear and accurate to avoid any future misunderstandings. We want our guests to have a pleasant experience, and we regret that your expectations were not fully met. Your feedback is valuable to us, and we'll take your comments into consideration to make any necessary improvements.

Hello Paul, thank you for taking the time to leave your review. The homeowner has asked us to pass along the following message: "We always strive to deliver 5-star experiences for each of our guests and will continue to do so. We have totally renovated the unit with a new kitchen and two new bathrooms. The unit is thoroughly cleaned after each visit. While the sheets and bedding were freshly laundered, we did offer to deliver brand-new bedding during your stay, We want our customers to be totally pleased with their visit. "Thank you for your feedback and for choosing to stay with us!"