4/10 Mau
Nicci O.
23 de outubro de 2023
Aspetos positivos: Localização
Aspetos negativos: Limpeza, check-in, comunicação e exatidão do anúncio
Very Disappointing.
I have never had this kind of experience with a rental property. Check in was 4pm. We had travelled and hiked all day. At 4pm I received a text from Josh saying he forgot he had to clean the property so he could either go clean it or he could refund me $100 and we could just show up and deal with it. We were not going to check in and clean the house. Josh got to the house around 4:30 PM and we arrived at 5 PM. The house was dirty. There were dirty sheets and towels on the kitchen floor. Crumbs on the counter and dining room table. Josh wanted us to leave for about 30 minutes so he could clean the property. I asked him to text us when he was done. I texted him at 6:30 PM because I had not heard from him and there was no response from him so we ended up going back to the property and he was still there. He ended up leaving the house around 6:45 PM and he had to go to the store because there was no toilet paper/paper towels in the house. We also couldn’t find any bath towels and he told us they were in the dryer. When we looked in the dryer there were 3 bath towels (I booked the house for 4 people). Josh brought back toilet paper, paper, towels, and garbage bags (and a bottle of wine for our inconvenience). Late that night he brought 3 more bath towels and left them on the front porch for us. I felt like we were staying in a frat house. Not cleaned appropriately and no attention to detail whatsoever. Would not recommend!
Nicci O.
Estadia de 3 noites em outubro de 2023