We arrived at the gate with no info on how to get in or a map, we were told not to contact the site office too which I had to so we could get in, we then arrived at the property and were able to access the keys as per the code I was given, on entering the property, I was welcomed by a mass of projection and video equipment by the front door, which I had to move before I could enter, the place was not clean, old cereal sprinkled in the cupboard, used oil and salt and pepper still left, pencils and dirt under the sofa bed in the lounge, dirt and water all over the floor in the middle bathroom, when using the shower it was leaking, the tea, coffee and sugar pots were still dirty, the list goes on, I wasnt impressed considering I had children in the caravan and given the certain circumstances