6/10 Razoável
rose g. (de Tempe)
25 de julho de 2022
Aspetos negativos: Limpeza, check-in, comunicação e exatidão do anúncio
Checking in is a struggle! Home has potential needs some TLC
I had not read reviews until we were driving
( my bad) I started to panic because the previous reviews mentioned not being able to reach manager and Two families were not able to stay there and they had paid 😟 I received an email the night before stating that I would get the door code in the morning. I emailed the manager three times in English and Spanish and pleaded with her to please “do the right thing” and told her my grandsons were so excited to be at the beach! Finally, before crossing the border I was able to get her phone number . I called we talked for a brief moment I just wanted the address and the section number. I was finally able to get the section number - section 10. It was so damn difficult finding section 10. We drove all the way to the very end . We asked many people too. Turns out it was right as you entered by the school. I kept calling manager to get a picture of the home. That took about 15 minutes and in the meantime, I tried several gates lol, went to front door and tried the door code. (She had finally sent a door code as we were driving in) This manager when I spoke to her, was kind, but seemed a bit overwhelmed and was trying to do the best she could! The home was nice, but not very clean. I had to wash the windowsill in the kitchen. It was dirty. A broom and dust pan was by front door and floor was not swept well. We have stayed in many homes in R.P. And have traveled there for over 25 years and know to bring extra fans during the summer. So glad we did. Wall units work ok, but not enough to circulate air. The following morning we noticed a pkg of tortillas had nibbles through bag! Yuck! Mice problem! We noticed droppings in cupboards. Following morning some peaches had nibbles! :( We washed every pan and utensils we used! There were cockroaches also. We always travel with sprays and baits! The exterior could use a coat of paint along with the patio floor which had chipped paint. There is no outdoor shower or hose. They just had a small faucet in the corner with no drainage other than a small hole in floor lol
Our family made the most of this situation because we were very happy and felt blessed to be right in front of the beautiful beach! We had a wonderful time! This home has so much potential and I hate to bash anyone, but for future booking- show pictures of home, send door codes along with address and a map!!!!
rose g.
Estadia de 2 noites em julho de 2022
