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4/10 Mau
21 de fevereiro de 2024
DISAPPOINTED
Rating Details:
The property manager was very helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed on the 32nd floor of Phoenix West 11 and were very excited to stay there a week. Overall the condo was not the cleanest. The kitchen did not have quality items as advertised. We were shocked the only pan we could cook breakfast in, kept the wobbly handle the whole week. Very disorganized and not everything we needed. The dishwasher soap bin would not open and we had to run it numerous times. Just not the quality you would expect in a penthouse. The dryer took an extra long time to dry because of the long vent pipe. Many curtains were missing the pulls and you couldn't open them to see the view. The worst was the overpowering smell of bleach in the towels and sheets. The towels had holes, pulls and thin spots. Terrible quality. We had to wash them to use them they smelled so bad. The sheets weren't much better. We went to Walmart and bought lint rollers to clean the hair off the beds and furniture. We did not call for a reclean because we didn't trust they would do any better. The weather was very windy our last day there and something on the roof clanged all day and night. It was impossible to sleep. We love to stay at the Phoenix West II but will never stay in this unit again. I will say Julia was very good with messages.
Estadia de 8 noites em fevereiro de 2024
