6/10 Razoável
dan h.
17 de abril de 2024
Aspetos positivos: Check-in
Aspetos negativos: Limpeza e exatidão do anúncio
Underwhelmed
Overall the house was nice, the location is right next to a major highway. The tile floors had several cracks throughout and were not very clean, there were several trip hazards on improperly installed deck boards. Several items did not work properly. The sauna doesn’t work, one of the video games was broken, the pool heater is undersized and doesn’t heat the pool at all, it was un-usesble despite paying almost $500 for. The management company (resort realty) told me it was too cold out so the pool heater wouldn’t work. Why sell me the option if it doesn’t work. After several complaints they offered me a partial discount for the useless pool heater.
I will not rent from resort realty any more, the women from there was rude and basically told me there was nothing they could do about the pool heater or sauna , she told me they don’t advertise the sauna because it doesn’t work but there are several pictures of it on the site.
We love OBX and ultimately had a great time but will certainly not rent from resort realty ever again.
dan h.
Estadia de 7 noites em março de 2024