When we arrived, immediately we noticed the disrepair and uncleanliness of the house. The front steps are very dangerous, in fact my 75 year old mother fell on them later in our stay. There was open, used food left in the front room and kitchen. Many of the blinds were not in working order, ice maker and multiple lights don’t work, stained and dirty carpet, floors and furniture (as well as several pieces of furniture were broken), bare minimum guest towels (and they were stained and old), mold in the showers and shower curtains, primary shower door doesn’t shut, very little toilet paper left on the dispensers (we bought our own) and no extra anywhere in the house, no extra garbage bags left (eventually some were delivered), a chirping low battery smoke detector (we had to buy a replacement battery), no extra key to use during our visit (as per the house rules), backdoor was unlocked and wide open, and upstairs was 80 degrees (which we later figured out was because the AC had frozen up before we arrived and we had to deal with repairs during our visit). Unfortunately, when we contacted the rental contact about the AC we had to contact VRBO to get a response. When we were finally contacted back, the contact didn’t even know where we were and that the house has AC, despite the fact that we had already contacted him about MANY other things. When stripping the beds we saw just how old & stained the mattresses were, besides being uncomfortable.