8/10 Bom
Marc B.
18 de abril de 2024
Aspetos positivos: Limpeza, check-in, localização e exatidão do anúncio
Aspetos negativos: Comunicação
More than expected, communication to be improved
The place was great. It's located in a gated community and is very secure. There is a gate to the main compound (Selvamar) and a gate to the "project" inside Selvamar (Parque Real).
We looked at google map before going but couldn't have an idea of the large empty piece of land close to the house. Turns out to be a lovely forest with trails, even a pound and a dog area. A very nice extra for us.
The house itself was great. The kitchen was clean and furnished ok. 3 bedrooms with a door (one with a king size bed, one with a double bed and one with 2 single beds) and a 4th bedroom/den with no real door and a sofa bed. Each of these 4 bedrooms have a full bathroom. The master bedroom (with the king size bed) has also a large walking closet.
I am taking the time to describe the bedrooms as it leads to the only bad point issue we had with this place: communication. Answers sometimes took too long to arrive.. I asked twice what size of beds we'd find in the house and just gave up at the end. On site I asked 4 times for extra sheets with no answer. Of course if I would have had the information asked before the trip, we probably could have known we needed extra sheets but the information never came. And the sheets never came. Communication could be improved.
The beach club is 1000 pesos, not 400.
The pools are really fantastic with a lush tropical garden surrounding it.
We highly recommend the place.
Marc B.
Estadia de 7 noites em março de 2024
