6/10 Razoável
Jonathan S.
27 de março de 2024
Aspetos positivos: Limpeza, check-in, comunicação e localização
Unfortunately had to move to another property from this beautiful house...
Pre-arrival, the communication with Olber and his team was great and helpful. We were sent all the information on getting into the house and directions. We arrived at the house and got in easily. The house was clear and very well appointed. Except there was no water in the house at all! We talked to one of the neighbors who said that this was not unusual that the water "runs out" and the city needs to come and refill the water reservoir, but that only last for 2-3 days. There's a reserve tank for the house, but that was empty as well. We immediately contacted the emergency number and were told that they would reach out to get water delivered. After several hours, still no water.
The property management company offered to move us to another condo in Tamarindo which was not as good of location, but at that point, we were ready to do anything. We packed up and went over there, only to find out that that condo had not been cleaned from the previous travelers. So back to the Villa we went because it was at least clean.
With no water still the following morning, we discussed with the property management company and moved to another location near Playa Flamingo (VRBO #2810885) which worked out well and was very nice.
It's a shame because Villa Cerca del Mar is a very nice house - can walk across to Playa Langosta and less than a mile to the shops/restaurants of Tamarindo. It would be a great place to stay if the water situation is fixed.
Jonathan S.
Estadia de 6 noites em março de 2024