2/10 Péssimo
nelleke d.
24 de agosto de 2021
Aspetos positivos: Localização
Aspetos negativos: Limpeza, check-in, comunicação e exatidão do anúncio
Prachtige plek maar een slecht onderhouden en vies huis
The house is in a great place with a breathtaking view, this was the positive (besides the size of the house, good dishwasher and plenty of crockery) but there are a lot of negative things that influenced our holiday.
- toilet and floor were clean, rest of the house was very dirty and dusty (see photos). The shower was very dated / old and there was mold everywhere (see photo). There were many mice. The walls were damp causing paint to peel off.
- we were criticized by the owner that we had consumed the wifi. The text only stated that the wifi was slow but not that there was a maximum. We bought a prepaid card ourselves and used it for a week.
- We also received criticism after our holiday about the dog hairs that were in the house. Yes, that's right, we had 2 dogs with us but the cleaning was taken care so, of course there are dog hairs ...
- In all cupboards in the kitchen and in the 2 bedrooms there were/hung private items (food, clothing) and even in the fridge were opened pots and tubes of food. There were dead flies in the kitchen and mouse droppings in a cupboard.
- we cleaned 1 terrace ourselves on the first day, completely stripped the hood of grease, replaced the shower curtain (shower curtain that hung there was dirty and brown), all smooth parts in the room were wiped wet (see table with 'dirt') and 1 cupboard cleared for our own stuff.
Contact with the owner was very unpleasant, we were treated in a nasty way.
We have paid a lot of euro's (rent,water &electricity & extra persons)and we may expect something in return. We have been renting holiday homes for more than 30 years, but we have never experienced this, a dirty house and customer-unfriendly owner.
ps we did make some photo's/pictures...
nelleke d.
Estadia de 21 noites em julho de 2021
