2/10 Péssimo
Anthony D.
12 de abril de 2024
Aspetos negativos: Limpeza, comunicação, localização e exatidão do anúncio
A nightmare.
My husband and I arrived after much hope for a wonderful weekend. It was his birthday and I had a golf tournament at La Romana Country Club Sunday. I have stayed outside the main Casa de Campo hotel in the past, Not thought it would be this bad.
Found a roach in the tub and dusty floors with lizards poops on the floor. Tons of house rules (written on papers) ie, had to shut off electricity before leaving the premises, the water pressure was low, the TV had instructions that didn’t make sence, had to watch our heads because ceiling going down the stairs were low, hallway light was broken so we had to use the light on our cell phone to enter, the apartment size was a shoe box, noisy neighborhood, gosh even the bed was small. I am 5’ 3” my husband 6’ 2”.
When I called the housekeeper on the phone she was very nonchalant about the situation (Dirty place) The owner later on said she forgot to tell the housekeeper to clean the apartment below. That other apartment she had was even smaller than this one with really slanted ceiling. I told her we couldn’t stay there. I would be worried about hurting ourselves. There were too many excuses for that place. Last thing that happened was I asked the owner to send in an email to the main gate to allow my friend to come in to eat with us at the most beautiful place, La Piazzetta at the Altos de Chavon. My friends got to the door, however not allowed in because owner put it for Sunday instead of Saturday night as requested. 😞
Anthony D.
Estadia de 2 noites em abril de 2023
