4/10 Mau
Amy C.
23 de abril de 2024
Aspetos positivos: Limpeza e check-in
Aspetos negativos: Comunicação, localização e exatidão do anúncio
Misrepresented and smelled, hot tub was slimy and DIRTY
The day before we left for our vacation we learned that this was the lower unit. On the AD/Descriptor page it said DUPLEX. I have stayed in duplex units before and this was basically the basement. It is a very old house where the first floor is underground so basically it is a basement. When we walked in the unit smelled of mold. That basement kind of smell. Trying to overlook this, but I am allergic to mold and had issues with my asthma there, I went out to the hot tub which is a major draw for me and a must for my kids. I was so grossed out. There were bubbles of either soap scum or gross human fluids. I spent 15 min trying to clean it out. We did cautiously go into the hot tub and got out within about 10 minutes itchy. It was nasty but my kids were eager so we tried. I had rented 4 nights and left after 2. I wanted y go home the first night but tried to stick it out despite the mold and needing to take meds because it was expensive. There were people upstairs and there was no privacy outside. I reached out to the landlord, who kept sending robotic appearing messages asking if we enjoyed the place and what would it take for a great rating. I informed them of these problems but continued to get these robotic emails about high ratings and being comfortable. I didn’t hear back from the owner. We left by 945am Tues am after arriving Sun. Gross. Smelly and the owners were unresponsive. No one should be deceived about the type of dwelling&mold.They kept my money for all night
Amy C.
Estadia de 4 noites em março de 2024
