8/10 Bom
Brian P.
27 de fevereiro de 2024
Aspetos positivos: Limpeza, check-in, localização e exatidão do anúncio
Palm Coast, Florida - European Village
The property outside is ok, but the unit itself has issues. the laminate floor near the balcony door and door frame is swollen. As you may know The WIFI did not work Monday night or most of Tuesday. I talked with at least 5 of your agents to get the owner to fix the issue all day Tuesday. TV, my lap top, nor my phone had WIFI during this time at the unit. Your last agent got the owner on the phone with me late Tuesday evening. Needless to say there was no excuse for this. the unit was not ready for us. Also, looks like mold spots between some laminate blocks at balcony door. The dresser is very cheap. 2 of 3 the drawers don't work. can't close or open. they are warped. Books shelves very cheap. shelves are warped. wood looks like cheap particle board. Getting in and out of the bathroom shower tub is dangerous. no railing to hold onto, bad design. The layout of the inside of the Village is nice. Farmers market plus music Saturday and Sunday was nice. 2 restuarants were good. Our experience was ok except for Monday evening and Tuesday. Also someone should have notified us the elevator was not working for our unit when we arrived and the Owner did not respond to us on these unit issues until Tuesday evening. I asked him why he did respond to me for about 12 hours. I texted and called him all day Tuesday. I could not understand his phone excuse .I expect better than this for my $ and expect compensation for Mon. / Tues. conditions. pass it on to him the owner to respond to me.
Brian P.
Estadia de 7 noites em fevereiro de 2024
