6/10 Razoável
Franklin C.
14 de maio de 2023
Aspetos positivos: Limpeza, check-in e localização
Aspetos negativos: Comunicação
Stay #2 at Beach Club
It's a large place, not too many choices that size. Close to the beach and town. The place is fine, but not as good as advertised. For the second time, one oven didn't work, as well as many TV's and remotes. I specifically asked about these things before I booked for a second time and was told everything was fine because of new management. I reported these issues on the day of arrival and nothing was done about it. However, at least I was told someone would come take care of it. Absolutely no good to have a large family with planned meals, lots of cooking to do and only one oven worked. Planned meals were messed up. The TV remotes are a mess and full of dead batteries. It seems easy to label each remote to the correct room and make sure all TV's and remotes work as they should before people check in. When remotes end up in the wrong room, it's easy to move them where they belong if they're labeled. Ovens should be checked and verified to work, very easy. Refrigerators should be cleaned, always. Bedrooms, bathrooms, family room, dining room and game room were fine. Pool was good, but the people next door 'borrowed' my pool net, I had to 'borrow' it back, then they wanted it back before they checked out so they would get charged. They had to be reminded it belonged to my house. They also had 10-11 vehicles the entire stay, well beyond the 7 car limit rule, making it difficult for the other houses to park. If both stoves and all TV's work, I'd stay again.
Franklin C.
Estadia de 3 noites em abril de 2023
