4/10 Mau
Syreeta B.
1 de junho de 2023
Aspetos positivos: Check-in e localização
Aspetos negativos: Comunicação e exatidão do anúncio
If You Like Rude People & Well Water…This Is Your House!!
First, I want to point out that the owner of this home will reply to this comment very negative and with fabricated lies so if anyone needs proof please contact me on FB (Syreeta Barber) and I will send you supporting details/text messages with him about my experience!
The owner is RUDE, he has no tact and is very unprofessional! When I booked the home it showed that the house sleeps 40-my booking was for 8. I paid the additional guests fees so I knew there was a fee. I decided to ask how the house sleeps 40 in case I wanted to add more and he proceeds to tell me “the capacity is 40”. Wow huge difference!! He has since updated it to “Sleeps 14” (I have all screenshots readily available). The day of check-in he proceeds to ask me how many people will be at the property so I tell him 8 + a chef and a few people might be visiting…my parents and siblings wanted to stop by. He tells me that I can’t have visitors and that my booking was for 8. I offered to pay for an additional guest (the chef)…he begins to call me a sneaky liar, unprofessional and other offensive language. Like what?! To give you brief background, I work in a billion dollar company for commercial communications and I am a Real Estate agent. Customer service and professionalism is embedded in my character…to be called a liar and sneaky was extremely uncalled for!!
The space gives you 1500 characters and I’m almost there. There is so much to this story however if possible…choose another house!!!
Syreeta B.
Estadia de 2 noites em maio de 2023
