8/10 Bom
Mindy B.
19 de julho de 2023
Aspetos positivos: Limpeza, check-in, comunicação e localização
Beautiful property but needs repairs
First of all, the home is beautiful. The decor is lovely, the property is spacious, and the location to the beach is perfect. But I feel like I should be honest in this review, as we had numerous issues. One major issue is there is no internet. Adults staying at this property were relying on internet access to work remotely, and it wasn't possible. When we inquired about it, maintenance told us that the internet had been installed incorrectly and there wasn't anything that could be done about it. Not only could we not work, but 10 children were staying in the house and it stormed half the time we were there. No wifi for tv or devices. I realize no one goes to the beach to stay inside and watch tv, but for the hefty price we paid, the company should have been up front about the internet. The next major problem was nearly every outside light around the house was broken and needed complete replacement. Like 8 out of 10 exterior lights didn't work. Even the pool lights were broke. That meant we couldn't hang outside on the two decks or by the pool. Additionally, numerous outlets didn't work, the roof leaked in the laundry room, and lastly, there were several roaches. Management did everything they could, and stated they would have the house treated. All this being said, if these issues were to be fixed, I wouldn't hesitate to rent this house again. However, this honest review, these issues may never get fixed.
Mindy B.
Estadia de 4 noites em julho de 2023
