2/10 Péssimo
Manuela P.
5 de março de 2024
Aspetos negativos: Limpeza, check-in, comunicação e exatidão do anúncio
Horrible
I normally book with Vrbo and everything is very accurate but this time they make so many mistakes. I travel with my three kids. The elevator took 40 minutes just to get to our floor we were in floor number 11 people were so scared not to catch the elevator that they will use a bag to hold the elevator while they’re getting, my three had an accident in the elevator because it took 15 minutes from number 1 to 11. Since the number one we ask for blankets and sheets, and they never had any they always had a different excuse. The restaurant was never open. Not to mention all the machines at the gym or have broken. So basically, I had to put my kids in a bare mattress since they had no sheets. The toilet would get clogged every time we used to.
It was just so uncomfortable that in the middle of the visit we decided to go somewhere else. but of course I bet them nobody message and I didn’t get any response. I called him and I didn’t get any response so we left and then we had to come back and check out and do all those things for them not to charge more or take my $500 deposit.
Manuela
Manuela P.
Estadia de 4 noites em fevereiro de 2024