4/10 Mau
Sabrina K.
25 de junho de 2024
Aspetos negativos: Check-in e comunicação
Not great
The parking garage is so small, terrible, and scary. They only had one person working the desk at check in while probably 30-40 people waited. All I had to do was get armbands and it took forever. After that, we waited almost 40 min for an elevator and finally had to haul our luggage up to the 13th floor. We finally got in the room and there was no toilet paper. Neither tv worked. We called twice. They promised toilet paper and no one came. The next day, someone came to fix the TV’s but only fixed one and never came back to fix the other. Luckily, my husband is good with electronics and was able to cast tv from his phone. Elevators were terrible and you had to wait for so long. Once, so many people piled on that it dropped 3 floors. The room could use some upkeep. Internet hardly worked. But poop area was amazing and they had lots of security so we felt safe. Room had a great view. Workers did allow people to set up tents in front of the chairs and umbrellas you paid for though which was another negative. I wanted to love this place. But between the issues not being addressed, the parkingnd the elevators, it was hard.
Sabrina K.
Estadia de 6 noites em junho de 2024
