Everything was new here. I mean, there were still tags on some of the dishes. The place was clean, cool, and everything worked as it should. It is a perfect location if you are going to do Incline Railway, Ruby Falls, Lookout MTN. You can walk or at most less than 10 mins drive to whatever. A few really good restaurants around and the area is eclectic, cool...Its GREAT for a couple. Its OK for more than a couple but 1 full bath is in the master on the bottom floor and the other area to sleep is the 3rd floor. So, you will be sharing showers but this worked ok for us. We were there 3 days and I would not hesitate to stay here again. Host was very responsive and obviously knows what they are doing.