6/10 Razoável
Oxana D.
14 de setembro de 2021
Aspetos positivos: Limpeza, localização e exatidão do anúncio
Bring your own pillow cases with you.
The property is short on the pillow cases. A few pillow cases they had were used a lot and had old stains all over. The pillows in the second bedroom didn't have pillow cases. We went to Walmart and bought 4 pillow cases. Keep in mind, the balcony has only 2 chairs. There were three of us, my husband, my mother and myself and we all like to have our morning coffee on the balcony in the same time. Due to the style of the woven lid of the wicker outdoor table on the balcony, the wine glasses and coffee cups didn't have any support and were shaking. We were concerned to not spill hot coffee on our selves. For all these reasons, we took an additional chair for my mother and a table from the room to the balcony. The air-conditioner in the kitchen was leaking water and the floor got wet. We called the property management immediately and asked them to come and fix it. The wet floor is danger for slipping down. They told us that the association will charge us $100 if our balcony doors will be opened because that's what is causing the leak. I told them that we keep our doors closed because it was 90-95 degree outside. They came into the apartment while we were absent and Instead of fixing the air conditioner, they sent me a text message requiring to bring the furniture, a chair and the table back inside into the room. We accommodated their request. Knowing how they can get into the apartment without our presence and check on us, we lost a filling of our privacy for the rest of our stay. Any way, they didn't fix the air conditioner and it was leaking during all our stay. We thought they would follow up regarding this matter. But it was time for us to leave. Also, they make copies of your ID's during the check-in and keep it for their records. For our own safety and privacy, we asked them to return us these copies on the day of checking-out, but they didn't have them in the registration book. We travel often enough and rent apartments every time. We never had issues like these that I mentioned above and nobody ever took pictures of our state ID's.
With all above, I would recommend to keep looking for some other apartments.
Oxana D.
Estadia de 7 noites em agosto de 2021
